Maintenance Manager

Bozzuto•Washington, DC

10d

About The Position

The Maintenance Manager leads maintenance operations for a Bozzuto residential property, supporting residents, team members, and property operations. The role oversees team hiring, development, and education; apartment service requests and turnovers; building maintenance and inspections; capital improvements; vendors; and safe, efficient property operations. The manager also helps ensure staffing schedules provide 24/7 emergency coverage and participates in an on-call rotation.

Requirements

Education in the trades.
At least 7 years of experience in facilities and/or residential building maintenance.
At least 3 years of supervisory experience, with a track record of hiring, developing, and retaining high-performing teams.
HVAC, EPA, and/or NAPE certification.
Knowledge of risk management, OSHA, and MSDS.
Advanced skill in HVAC, plumbing, electrical, and appliance repair.
Basic carpentry, drywall, and painting skills.
Exposure to complex mechanical systems such as central plants, split systems, boilers, and chillers.
A safety mindset and attention to detail.
A builder’s mentality and familiarity with building systems.
Excellent written and verbal communication skills.
Professional appearance.
Intermediate proficiency with Microsoft Office and comfort using technology platforms, apps, and computer programs.
Availability for property emergencies, including participation in an on-call rotation.
Ability to exert 25 to 50 pounds of force frequently and/or 10 to 20 pounds constantly, climb stairs, use ladders, and work in varying weather conditions.

Responsibilities

Model Bozzuto’s core values and expected behaviors.
Hire, develop, and provide on-the-job and classroom education opportunities to technicians and community care associates.
Follow up promptly on resident service requests and ensure apartment service tickets are completed meticulously.
Resolve HVAC, electrical, plumbing, and appliance repair issues.
Manage apartment make-ready and turnover work so apartments are ready to lease and new residents can move in on time.
Execute preventative maintenance programs to preserve building value.
Maintain building appearance, cleanliness, safety, grounds, and snow removal.
Maintain peak-efficiency operation of property components.
Follow applicable building, county, and safety codes and standards, and maintain an accident-free operation.
Ensure required annual building systems inspections are completed.
Lead cost-effective capital improvements and special projects.
Establish and manage vendor relationships and projects within budget parameters.
Reinforce monthly staffing schedules and ensure 24/7 emergency coverage.