Maintenance Manager

First Carolina Management Inc As Agent For•Memphis, TN

165d

About The Position

The Maintenance Manager oversees maintenance and repair operations to keep the hotel facility safe, functional, and appealing to guests. The role coordinates vendors and ensures compliance with safety and environmental regulations. The position develops and implements preventive maintenance programs for hotel systems, diagnoses and repairs mechanical and electrical systems, coordinates contractors, monitors safety compliance, assists with budget management, maintains supplies and equipment inventory, responds to guest maintenance concerns, and prepares staff for maintenance-related emergencies.

Requirements

High school diploma or equivalent.
Proven experience in maintenance management, preferably in the hospitality industry.
Strong knowledge of building systems, including HVAC, plumbing, electrical, and general maintenance practices.
Strong leadership and team management skills.
Strong problem-solving abilities and attention to detail.
Effective communication and interpersonal skills.
Proficiency in basic computer skills for maintenance management software and documentation.
Ability to lift and move heavy equipment and supplies.

Nice To Haves

Technical certification or degree in a related field.

Responsibilities

Develop and implement preventive maintenance programs for HVAC, plumbing, electrical, and general building systems.
Diagnose and repair mechanical and electrical systems and respond promptly to maintenance requests from staff and guests.
Coordinate external contractors and service providers for specialized repairs and maintenance, ensuring quality work and compliance with hotel standards.
Ensure maintenance activities comply with local health and safety regulations and conduct regular inspections.
Assist with developing and managing the maintenance budget, tracking expenses, and identifying cost-effective solutions.
Maintain inventory of maintenance supplies and equipment and order materials as needed.
Address guest maintenance issues and complaints promptly to support a positive guest experience and minimize disruptions.
Develop and implement emergency response procedures related to maintenance issues and ensure staff understand the protocols.