Maintenance Manager

RPM Living•Forest Park, GA
•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase the property's net operating income by safely maintaining its interior and exterior to RPM standards and within approved budget levels. The role supports resident retention through prompt, safe, and efficient repairs. The Maintenance Manager supervises property and grounds maintenance, develops and mentors a skilled maintenance team, manages work orders and maintenance records, and oversees budgets, purchasing, vendors, inspections, safety compliance, and preventative maintenance. The position also troubleshoots and repairs building systems, responds to maintenance emergencies, and follows up with residents and customers to ensure satisfaction. This is an on-site role involving time outdoors and possible exposure to the elements, confined spaces, heights, and potentially hazardous areas. A flexible schedule is required, including weekdays, nights, and weekends as needed. The employee must be on call for after-hours emergencies.

Requirements

  • Two years of multifamily maintenance experience and/or training, or a combination of education and experience.
  • EPA certification.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items, reach overhead, bend, stoop, or kneel as required.
  • Manual dexterity and ability to grasp tools.
  • Ability to see to perform inspections, read blueprints and schematics, and read computer screens.
  • Ability to hear and understand verbal communications in person and over the phone or computer, and hear sounds that may indicate issues, such as machinery noises or alarms.
  • Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or lifting equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer and other office equipment.
  • Flexible schedule, including weekdays, nights, and weekends as needed.

Nice To Haves

  • High school diploma or GED.
  • At least one year of supervisory experience.
  • CPO certification.
  • Microsoft Office Suite and project management skills.
  • Valid driver's license.

Responsibilities

  • Supervise and ensure proper maintenance of the property and grounds, safely directing staff and developing a skilled team of Maintenance Technicians.
  • Maintain the property's operating budget and obtain competitive bids for supplies and services.
  • Process purchase orders and invoices to control costs.
  • Review and prioritize work orders, ensure timely completion and resident satisfaction, manage the work order process, and maintain records in computer software.
  • Oversee community maintenance, cleanliness, and safety; ensure compliance with fire and safety codes; and oversee construction projects.
  • Promptly report employee injuries.
  • Troubleshoot and repair HVAC, electrical, plumbing, and other systems.
  • Liaise with the property manager, respond to maintenance emergencies, and follow up with customers.
  • Maintain detailed records and provide cost-saving initiatives for review.
  • Implement preventative maintenance plans, conduct regular property inspections, and be on call for after-hours emergencies.
  • Ensure compliance with OSHA regulations and safety laws, and maintain a safe, drug- and alcohol-free workplace.
  • Mentor and train maintenance team members to enhance their skills and knowledge.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
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