Maintenance Manager

RPM Living • Richmond, TX

3d • Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase the property's net operating income by safely maintaining its interior, exterior, and grounds to RPM standards and within approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently.

The manager supervises and develops maintenance staff, oversees work orders and preventative maintenance, manages costs and records, and ensures the community is clean and safe. The position troubleshoots and repairs property systems, including HVAC, electrical, and plumbing, and responds to maintenance emergencies. The role is based on site and includes outdoor work and exposure to the elements, as well as work in confined spaces, at heights, or in potentially hazardous areas. A flexible schedule, including weekdays, nights, and weekends as needed, is required.

Requirements

• Two years of multifamily maintenance experience and/or training, or a combination of education and experience.
• EPA certification required.
• Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
• Ability to push or pull items, reach overhead, bend, stoop or kneel, and use hand and finger dexterity to grasp tools.
• Ability to see to perform inspections, read blueprints and schematics, and read computer screens.
• Ability to hear and understand verbal communications in person and over the phone or computer, and to detect potential issues such as machinery noises or alarms.
• Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with team members or equipment.
• Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer and office equipment.
• Ability to work on site, outdoors, and in confined spaces, at heights, and in potentially hazardous areas.
• Ability to work a flexible schedule, including weekdays, nights, and weekends as needed.
• Successful completion of a background check as required by applicable local, state, and federal law.

Nice To Haves

• High school diploma or GED.
• At least one year of supervisory experience.
• CPO certification.
• Microsoft Office Suite and project management skills or qualifications.
• Valid driver's license; candidates without one may be provided a liability waiver, as applicable.

Responsibilities

• Supervise and ensure proper maintenance of the property and grounds, safely directing staff and developing a skilled maintenance team.
• Maintain the property's operating budget and obtain competitive bids for supplies and services.
• Process purchase orders and invoices to control costs.
• Review and prioritize work orders, ensure timely completion and resident satisfaction, and maintain work-order records in computer software.
• Oversee community maintenance, cleanliness, and safety, including fire and safety code compliance and construction projects.
• Promptly report employee injuries.
• Troubleshoot and repair HVAC, electrical, plumbing, and other systems.
• Liaise with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
• Maintain accurate records and provide cost-saving initiatives for review.
• Implement preventative maintenance plans and conduct regular property inspections.
• Be on call for after-hours emergencies and ensure compliance with OSHA regulations and safety laws.
• Maintain a safe, drug- and alcohol-free workplace.
• Mentor and train maintenance team members.

Benefits

• Weekly pay for associates working on site at an apartment community.
• Comprehensive healthcare coverage available for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounted perks, including Costco membership, movie tickets, health and wellness, entertainment, and travel discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED