Maintenance Manager

EquipmentShare • Hutto, TX

88d • Onsite

About The Position

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We’re hiring a Maintenance Manager at our rental facility in Hutto, TX (Advanced Solutions), and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

Requirements

• Industry knowledge (this can be in the rental industry or a related construction field)
• Innovative and dependable.
• Ideally three years of maintenance and service experience.
• Competitive candidates will have strong interpersonal and problem solving skills.
• Candidates must be adaptable to the fast pace of a growing company and be able to quickly educate themselves about and stay up-to-date on the latest EquipmentShare products and services.
• High School diploma or equivalent
• Valid Driver’s License
• Extensive experience in the repair and maintenance of self-propelled platforms and lifts
• Knowledge of work planning and scheduling and other supervisory activities
• Strong understanding of equipment capabilities and safety requirements.
• Clear perspective of maintenance and repair issues in the industry
• Planning and management experience
• Computer literacy
• Reporting experience
• Inventory management experience

Responsibilities

• Oversees preventative maintenance services and inspections of equipment
• Coordination and supervision of quality performance of our equipment mechanics and service personnel
• Scheduling repairs for customer and company owned rental equipment
• Maintain and nurture existing customer relationships to ensure that our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare and are being kept up-to-date about new or additional ways in which EquipmentShare can help improve their business.
• Promptly respond to and resolve customer inquiries, requests, complaints or other communications.
• Employee training and development and maintaining a safe work environment.
• Developing and implementing service standards and procedures for the service delivery department
• Supervising other members of the service team
• Maintaining customer relationships and improving response and delivery times
• Updating service methods to improve overall efficiency
• Resolving any service problems and customer complaints
• Conducting periodic appraisals of team members and identifying areas for improvement
• Creating and presenting regular reports to senior management
• Developing contracts for Commercial Contractors and Developers who have ongoing rental or purchase needs
• Instructing customers on equipment operation, care and maintenance
• Inspecting rental equipment on return, looking for any damage and returning deposits

Benefits

• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED