Maintenance Manager

RPM Living • San Antonio, TX

11d • Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase property net operating income by safely maintaining the property’s interior and exterior to RPM standards and within approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently.

This position oversees property and grounds maintenance, maintenance staff development, budgets, purchasing, work orders, safety, inspections, preventative maintenance, and construction projects. The Maintenance Manager troubleshoots and repairs systems including HVAC, electrical, and plumbing; responds to maintenance emergencies; and follows up with residents to confirm satisfaction. The role is based on site, includes outdoor work and exposure to the elements, and requires a flexible schedule that may include weekdays, nights, and weekends as needed. After-hours emergency on-call work is also required.

Requirements

• Two years of multifamily maintenance experience and/or training, or an equivalent combination of education and experience.
• EPA certification is required.
• Knowledge or experience with Microsoft Office Suite and project management.
• Ability to meet the listed physical requirements, including walking, standing, climbing, reaching, bending, kneeling, using tools and equipment, and occasionally lifting or carrying items up to 50 pounds.
• Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer and office equipment.
• Ability to work on site outdoors, in confined spaces, at heights, and in potentially hazardous areas.
• Flexible availability for weekdays, nights, and weekends as needed, including Saturdays and Sundays, and on-call after-hours emergency response.

Nice To Haves

• High school diploma or GED.
• At least one year of supervisory experience.
• CPO certification.
• Valid driver's license.

Responsibilities

• Supervise and ensure the proper maintenance of the property and grounds, safely directing maintenance staff and developing Maintenance Technicians.
• Maintain the property's operating budget and obtain competitive bids for supplies and services.
• Process purchase orders and invoices to control costs.
• Review and prioritize work orders, ensure timely completion and resident satisfaction, and maintain work order records in computer software.
• Oversee community maintenance, cleanliness, and safety, including fire and safety code compliance and construction projects.
• Promptly report employee injuries.
• Troubleshoot and repair HVAC, electrical, plumbing, and other systems.
• Liaise regularly with the property manager, respond to maintenance emergencies, and follow up with customers about their satisfaction.
• Maintain detailed records and provide cost-saving initiatives for review.
• Implement preventative maintenance plans and conduct regular property inspections.
• Be on call for after-hours emergencies and ensure compliance with OSHA regulations and safety laws.
• Maintain a safe, drug- and alcohol-free workplace.
• Mentor and train maintenance team members to improve their skills and knowledge.

Benefits

• Weekly pay for associates working on site at an apartment community.
• Comprehensive healthcare coverage for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED