Maintenance Manager

EquipmentShare • Haskell, TX

4d • $75,000 - $85,000 • Onsite

About The Position

EquipmentShare is hiring an on-site Maintenance Manager for its Advanced Solutions rental facility in Haskell, Texas. The role leads a team of Heavy Equipment Maintenance Technicians and is responsible for equipment maintenance and inspections, service quality, repair scheduling, customer support, and the safe and efficient delivery of service. The manager also develops team members and service procedures, manages customer relationships, and reports to senior management.

The schedule is Monday through Friday, 7:00 AM to 5:00 PM. The stated salary range is $75,000–$85,000 per year; final compensation may vary based on factors including experience and location. This is a safety-sensitive position, and an employment offer is contingent on passing a 10-panel drug screen. Employment is also contingent on passing a background check.

Requirements

• Industry knowledge in the rental industry or a related construction field.
• Ideally, three years of maintenance and service experience.
• Strong interpersonal and problem-solving skills.
• Ability to adapt to the fast pace of a growing company and quickly learn and stay up to date on EquipmentShare.
• High school diploma or equivalent.
• Valid driver's license.
• Extensive experience repairing and maintaining self-propelled platforms and lifts.
• Knowledge of work planning, scheduling, and other supervisory activities.
• Strong understanding of equipment capabilities and safety requirements.
• Clear perspective on maintenance and repair issues in the industry.
• Planning and management experience.
• Computer literacy.
• Reporting experience.
• Inventory management experience.
• Ability to move, stand, stoop, and bend freely.
• Ability to lift up to 50 pounds at times.
• Ability to pass a 10-panel drug screen as a condition of an employment offer.
• Ability to pass a background check as a condition of employment.

Nice To Haves

• Innovative and dependable approach.

Responsibilities

• Oversee preventative maintenance services and equipment inspections.
• Coordinate and supervise the quality and performance of equipment mechanics and service personnel.
• Schedule repairs for customer-owned and company-owned rental equipment.
• Maintain customer relationships and ensure customers are satisfied with service and support and informed about additional ways EquipmentShare can help their businesses.
• Respond promptly to and resolve customer inquiries, requests, complaints, and other communications.
• Train and develop employees and maintain a safe work environment.
• Develop and implement service standards and procedures for the service delivery department.
• Supervise members of the service team.
• Improve customer response and delivery times.
• Update service methods to improve efficiency.
• Resolve service problems and customer complaints.
• Conduct periodic team member appraisals and identify areas for improvement.
• Create and present regular reports to senior management.
• Develop contracts for commercial contractors and developers with ongoing rental or purchase needs.
• Instruct customers on equipment operation, care, and maintenance.
• Inspect rental equipment upon return, identify damage, and return deposits.

Benefits

• Monthly family dinner night.
• Base salary plus Company Profit Sharing Plan.
• Company-provided truck.
• Medical, dental, and vision coverage for full-time employees.
• 401(k) with company match.
• Generous paid time off and paid holidays.
• Gym membership stipend and wellness programs.
• Annual tool and boot reimbursements for applicable jobs.
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.
• Access to industry-leading diagnostic tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED