Maintenance Manager

RPM Living • Austin, TX

11d • Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase the property’s net operating income by safely maintaining its interior, exterior, and grounds to RPM standards and within approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently.

The manager supervises and develops the maintenance team, oversees work orders, budgets, purchasing, property inspections, preventative maintenance, safety compliance, and construction projects. The position also involves hands-on troubleshooting and repair of HVAC, electrical, and plumbing systems; responding to maintenance emergencies; and following up with residents to support their satisfaction.

This is an on-site role that includes time outdoors and exposure to the elements. Work may also take place in confined spaces, at heights, or in potentially hazardous areas. A flexible schedule is required, including weekdays, nights, and weekends as needed. After-hours emergency on-call coverage is part of the role.

Requirements

• EPA certification is required.
• Two years of multifamily maintenance experience and/or training, or an equivalent combination of education and experience.
• Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
• Ability to push or pull items, reach overhead, bend, stoop, or kneel as required.
• Manual dexterity and ability to grasp tools.
• Ability to see to perform inspections, read blueprints and schematics, and read computer screens.
• Ability to hear and understand verbal communications in person and over the phone or computer, and to detect sounds such as machinery noises or alarms.
• Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with team assistance or lifting equipment.
• Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer, keyboard, mouse, and other office equipment.
• Flexible schedule, including weekdays, nights, and weekends as needed.
• Successful completion of a background check as required by local, state, and federal law.

Nice To Haves

• High school diploma or GED.
• At least one year of supervisory experience.
• CPO certification.
• Microsoft Office Suite and project management skills.
• Valid driver’s license.

Responsibilities

• Supervise property and grounds maintenance, safely direct maintenance staff, and develop a skilled team of Maintenance Technicians.
• Maintain the property’s operating budget and obtain competitive bids for supplies and services.
• Process purchase orders and invoices to control costs.
• Review and prioritize work orders, ensure timely completion and resident satisfaction, and maintain work-order records in computer software.
• Oversee community maintenance, cleanliness, and safety, including fire and safety code compliance and construction projects.
• Promptly report employee injuries.
• Troubleshoot and repair HVAC, electrical, plumbing, and other systems.
• Liaise regularly with the property manager, respond to maintenance emergencies, and follow up with customers.
• Maintain detailed records and provide cost-saving initiatives for review.
• Implement preventative maintenance plans, conduct regular property inspections, and remain on call for after-hours emergencies.
• Ensure compliance with OSHA regulations and safety laws, and maintain a safe, drug- and alcohol-free workplace.
• Mentor and train maintenance team members.

Benefits

• Weekly pay for associates working onsite at an apartment community.
• Comprehensive healthcare coverage for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
• Monthly bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED