Maintenance Manager

Brookdale Senior Living Inc. • Durham, NC

10d

About The Position

The Maintenance Manager oversees associates responsible for the general operating maintenance and repair of buildings and grounds, maintaining assigned community properties in accordance with applicable federal, state, and local standards, regulations, and company policies. The role supervises community maintenance, housekeeping, and laundry staff where applicable, and directs work on the upkeep and repair of the community’s interior and exterior.

The position coordinates resident repair requests, oversees scheduled maintenance of building systems and equipment, ensures timely repairs and upkeep of common areas and vacated rooms, and communicates with local authorities and inspectors. The Maintenance Manager also assesses plumbing and electrical problems, reviews safety data sheets and takes necessary precautions, files property damage claims, and assists during resident or community emergencies. The role may require occasional travel, on-call availability, and occasional weekend, evening, or night work to ensure shift coverage.

Requirements

• High school diploma or GED, plus two to three years of related experience and/or training, or an equivalent combination of education and experience.
• Valid state driver’s license for vehicle travel as needed.
• Ability to apply existing guidelines and procedures to make varied departmental decisions and use sound judgment and experience to solve moderately complex problems.
• Extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment, with working knowledge of a functional discipline.
• Ability to multitask and prioritize work.
• Ability to lift up to 50 pounds.
• Ability to perform physical activities including standing, walking, sitting, handling or feeling with hands and fingers, reaching, climbing or balancing, stooping, kneeling, crouching, or crawling, and talking or hearing.

Responsibilities

• Manage associates responsible for general operating maintenance and repair of community buildings and grounds, ensuring compliance with applicable standards, regulations, and company policies.
• Supervise maintenance, housekeeping, and laundry staff where applicable, including hiring, training, performance evaluation, disciplinary matters, and termination.
• Direct workers performing interior and exterior maintenance and inspect completed work for conformance to standards and policies.
• Oversee scheduled maintenance of HVAC, elevators, fire and sprinkler equipment, generators, landscaping, kitchen equipment, and emergency pull-cord equipment.
• Coordinate and address residents’ repair requests, including plumbing, electrical, and heating repairs and light-bulb replacement.
• Oversee timely building repairs and maintenance, including work in vacated rooms, painting, and carpet cleaning.
• Ensure walls, floor coverings, doors, and woodwork in common areas are properly maintained.
• Maintain communication with the local fire marshal, building inspector, state elevator inspector, and other jurisdictions governing the community.
• Assess plumbing and electrical problems and determine corrective action within the legal scope of local and state codes.
• Review safety data sheets for potential exposure to hazardous chemicals and take necessary precautions.
• Assess property damage and file property damage claims in accordance with company policy.
• Respond appropriately to resident or community emergencies and assist as needed.

Benefits

• Medical, dental, and vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates outside of California
• Optional voluntary benefits, including identity theft protection and pet insurance
• Paid time off for full-time associates
• Paid holidays for full-time associates
• Company-provided life insurance for full-time associates
• Adoption benefit for full-time associates
• Short- and long-term disability for full-time associates
• Flexible Spending Accounts for full-time associates
• Health Savings Account for full-time associates
• Optional life and dependent life insurance for full-time associates
• Optional voluntary benefits for full-time associates, including accident, critical illness, hospital indemnity insurance, and a legal plan
• Tuition reimbursement for full-time associates
• Advance of naturalization application fees up to $725, less applicable taxes and withholding, for qualified associates who have been employed for at least one year
• Temporary associates may participate in the company’s 401(k) program, but are not eligible for other benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED