Maintenance Manager

RPM Living•San Antonio, TX

10d•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase the property's net operating income by safely maintaining its interior and exterior to RPM standards and within approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently. The Maintenance Manager supervises property and grounds maintenance, develops and mentors maintenance staff, manages budgets and purchasing, and oversees work orders, inspections, preventative maintenance, safety compliance, and construction projects. The position also troubleshoots and repairs property systems, responds to maintenance emergencies, follows up with residents, and maintains detailed records and cost-saving initiatives. This is an on-site role with outdoor work and exposure to the elements. Work may involve confined spaces, heights, and potentially hazardous areas. A flexible schedule is required, including weekdays, nights, and weekends as business needs require. After-hours emergency on-call availability is also required.

Requirements

Two years of multifamily maintenance experience and/or training, or a combination of education and experience.
EPA certification required.
Ability to work a flexible schedule that includes weekdays, nights, and weekends as needed.
Ability to meet the listed physical demands, including walking, standing, climbing stairs or ladders, and occasionally lifting or carrying items weighing up to 50 pounds.
Ability to operate maintenance tools, including power tools, ladders, and lifts, and office equipment including a computer, keyboard, and mouse.

Nice To Haves

High school diploma or GED.
At least one year of supervisory experience.
CPO certification.
Microsoft Office Suite and project management qualifications.
Valid driver's license; candidates without a license may be provided a liability waiver, as applicable.

Responsibilities

Supervise and ensure proper maintenance of the property and grounds, safely directing maintenance staff and developing a skilled team of Maintenance Technicians.
Maintain the property's operating budget and secure competitive bids for supplies and services.
Process purchase orders and invoices to control costs.
Review and prioritize work orders, ensure timely completion, and maintain work order records in computer software.
Oversee community maintenance, cleanliness, and safety, including fire and safety code compliance and construction projects.
Promptly report employee injuries.
Troubleshoot and repair HVAC, electrical, plumbing, and other systems.
Liaise with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
Maintain detailed records and provide cost-saving initiatives for review.
Implement preventative maintenance plans and be on call for after-hours emergencies.
Ensure compliance with OSHA regulations and safety laws, conduct regular property inspections, and maintain a safe, drug- and alcohol-free workplace.
Mentor and train maintenance team members to improve their skills and knowledge.

Benefits

Weekly pay for associates working onsite at an apartment community.
Comprehensive healthcare coverage available for full-time, regular associates.
Employer-paid employee assistance, mental health, and wellness programs.
Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
401(k) with company match.
Professional development, career growth, and role-based learning plans.
Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
Paid time off, floating holidays, and volunteer days.
Discounted perks including Costco membership, movie tickets, and health, wellness, entertainment, and travel discounts.
Monthly bonuses and a competitive benefits package.