Maintenance Manager

Bozzuto•Foster City, CA

3d•$85,000 - $97,000

About The Position

The Maintenance Manager leads maintenance operations for a residential property, supporting residents and maintaining the value, safety, appearance, and efficient operation of the building. The role includes resolving HVAC, electrical, plumbing, and appliance issues; overseeing apartment make-ready and turnover; implementing preventive maintenance; and coordinating upkeep, cleanliness, snow removal, and grounds maintenance. The manager hires, trains, develops, and retains maintenance technicians and community care associates; manages vendors, budgets, capital improvements, and special projects; ensures compliance with applicable building, jurisdictional, and safety requirements; and provides 24/7 emergency coverage through staffing schedules and an on-call rotation. The position is eligible for additional bonus opportunities.

Requirements

Education in the trades and at least 7 years of experience in facilities and/or residential building maintenance.
At least 3 years of supervisory experience and a track record of hiring, developing, and retaining high-performing teams.
HVAC, EPA, and/or NAPE certification.
Knowledge of risk management, OSHA, and MSDS.
Advanced skill in HVAC, plumbing, electrical, and appliance repair.
Basic carpentry, drywall, and painting skills.
Exposure to complex mechanical systems such as central plants, split systems, boilers, and chillers.
Safety mindset and attention to detail.
Builder’s mentality and detailed knowledge of building operations.
Excellent written and verbal communication skills.
Sharp professional appearance.
Intermediate proficiency with Microsoft Office and comfort using technology platforms, apps, and computer programs.
Availability for property emergencies, including participation in an on-call rotation.
Ability to exert 25 to 50 pounds of force frequently and/or 10 to 20 pounds of force constantly, climb stairs, use ladders, and work in varying weather conditions.

Responsibilities

Model standards and behaviors consistent with Bozzuto’s core values and culture.
Hire, develop, and provide on-the-job and classroom education opportunities to technicians and community care associates.
Follow up promptly with residents and complete apartment service tickets meticulously.
Resolve maintenance issues involving HVAC, electrical, plumbing, and appliance repair.
Manage the make-ready and apartment turnover process with attention to detail and timeliness.
Execute preventive maintenance programs to preserve building value.
Maintain the building and community through general upkeep, cleanliness, snow removal, and grounds maintenance.
Sustain peak-efficiency operation of property components.
Adhere to applicable building, county, and safety codes and standards, and maintain an accident-free operation.
Ensure completion of annual building systems inspections required by the jurisdiction.
Lead cost-effective capital improvements and special projects.
Establish and manage vendor relationships and projects within budget parameters.
Reinforce monthly staffing schedules and ensure 24/7 emergency coverage.