Maintenance Manager

RPM Living•Forest Park, GA
•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to help increase the property's net operating income by maintaining its interior and exterior safely, meeting RPM standards, and staying within approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently. This on-site position oversees property and grounds maintenance, maintenance staff, work orders, budgets, purchasing, safety, and construction projects. The Maintenance Manager troubleshoots and repairs HVAC, electrical, and plumbing systems; develops and implements preventative maintenance plans; maintains detailed records; and proposes cost-saving initiatives. The role also mentors and trains maintenance team members, responds to emergencies, and is on call for after-hours emergencies. The position requires a flexible schedule that may include weekdays, nights, and weekends, including Saturdays and Sundays, as needed. The work involves time outdoors and possible exposure to the elements, confined spaces, heights, and potentially hazardous areas. Employment is contingent on successful completion of a background check. A valid driver's license is preferred; candidates without one may be provided a liability waiver, as applicable.

Requirements

  • Two years of multifamily maintenance experience and/or training, or an equivalent combination of education and experience.
  • EPA certification.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items, reach overhead, bend, stoop, or kneel as required.
  • Manual dexterity and ability to grasp tools.
  • Ability to see well enough to perform inspections, read blueprints and schematics, and read computer screens.
  • Ability to hear and understand verbal communications in person and over the phone or computer, and to detect sounds such as machinery noises or alarms.
  • Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or lifting equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, and office equipment including a computer, keyboard, and mouse.
  • Ability to work a flexible schedule, including weekdays, nights, and weekends as needed.
  • Successful completion of a background check, as required by local, state, and federal law.

Nice To Haves

  • High school diploma or GED.
  • At least one year of supervisory experience.
  • CPO certification.
  • Knowledge of Microsoft Office Suite and project management.
  • Valid driver's license.

Responsibilities

  • Supervise and ensure proper maintenance of the property and grounds, safely directing maintenance staff and developing a skilled team of Maintenance Technicians.
  • Maintain the property's operating budget and obtain competitive bids for supplies and services.
  • Process purchase orders and invoices to control costs.
  • Review and prioritize work orders to support timely completion and resident satisfaction.
  • Manage the work order process and maintain records in computer software.
  • Oversee maintenance, cleanliness, and safety of the community, including compliance with fire and safety codes and construction project oversight.
  • Promptly report employee injuries.
  • Troubleshoot and repair HVAC, electrical, plumbing, and other systems to maintain property functionality.
  • Liaise with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
  • Maintain records and provide cost-saving initiatives for review.
  • Implement preventative maintenance plans and be on call for after-hours emergencies.
  • Ensure compliance with OSHA regulations and safety laws, conduct regular property inspections, and maintain a safe, drug- and alcohol-free workplace.
  • Mentor and train maintenance team members to improve their skills and knowledge.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounted perks, including Costco membership, movie tickets, health and wellness, entertainment, and travel discounts.
  • Monthly bonuses.
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