Maintenance Manager

RPM Living•Atlanta, GA
•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase the property's net operating income by safely maintaining the property's interior and exterior to RPM standards and within approved budget levels. The role supports resident retention by completing repairs promptly, safely, and efficiently. The manager supervises maintenance staff, manages work orders and operating costs, oversees property safety and upkeep, troubleshoots building systems, and develops the maintenance team. The position is site-based, includes time outdoors and exposure to the elements, and requires a flexible schedule that may include weekdays, nights, and weekends as business needs require. After-hours emergency on-call duties are part of the role.

Requirements

  • Two years of multifamily maintenance experience and/or training, or an equivalent combination of education and experience.
  • EPA certification required.
  • Knowledge of Microsoft Office Suite and project management.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items, reach overhead, bend, stoop, or kneel, and use hand and finger dexterity to grasp tools.
  • Ability to see to perform inspections, read blueprints and schematics, and read computer screens.
  • Ability to hear and understand verbal communications in person and via phone or computer, and to detect sounds indicating potential issues, such as machinery noises or alarms.
  • Ability to occasionally lift or carry up to 50 pounds, and to lift heavier items with assistance from team members or lifting equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer and other office equipment.
  • A flexible schedule, including weekdays, nights, and weekends as needed.
  • Employment is contingent upon successful completion of a background check as required by local, state, and federal requirements.

Nice To Haves

  • High school diploma or GED.
  • At least one year of supervisory experience.
  • CPO certification.
  • Valid driver's license; candidates without a license may be provided a liability waiver, as applicable.

Responsibilities

  • Supervise and ensure proper maintenance of the property and grounds, safely directing maintenance staff and developing a skilled team of Maintenance Technicians.
  • Maintain the property's operating budget and obtain competitive bids for supplies and services.
  • Process purchase orders and invoices to control costs.
  • Review and prioritize work orders, ensure timely completion and resident satisfaction, and maintain work-order records in computer software.
  • Oversee community maintenance, cleanliness, and safety, including compliance with fire and safety codes and oversight of construction projects.
  • Promptly report employee injuries.
  • Troubleshoot and repair HVAC, electrical, plumbing, and other systems.
  • Liaise regularly with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
  • Maintain records and propose cost-saving initiatives for review.
  • Implement preventative maintenance plans, conduct regular property inspections, and remain on call for after-hours emergencies.
  • Ensure compliance with OSHA regulations and safety laws, and maintain a safe, drug- and alcohol-free workplace.
  • Mentor and train maintenance team members to improve their skills and knowledge.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounted perks, including Costco membership, movie tickets, and health, wellness, entertainment, and travel discounts.
  • Monthly bonuses and a competitive benefits package.
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