Maintenance Manager

The Scion Group•Blacksburg, VA
•Onsite

About The Position

The Maintenance Manager ensures the safety and functionality of a property's buildings and equipment and oversees service provided by the onsite Facilities team and third-party vendors. The role is an experienced leadership position in a fast-paced student-living environment, with responsibility for building services, preventative maintenance, life safety systems, facilities operations, budgets, vendor work, and team development. The manager may also be asked to assist other properties. The position is based at the assigned property, may require periodic travel, and includes on-call duties except during approved PTO. The manager is considered essential personnel during emergencies.

Requirements

  • High school diploma/GED, trade school diploma, or military training.
  • Five years of relevant experience managing building systems in multi-unit residential properties.
  • Two years of supervisory experience.
  • Two years of experience with building automation systems and life safety systems.
  • EPA 608 Universal certification.
  • Certified Pool Operator (CPO) certification, or intention to obtain it within six months.
  • Expertise in plumbing, HVAC, electrical, and mechanical systems, as well as generally accepted maintenance practices.
  • Ability to read and interpret design drawings, blueprints, safety guidelines, operating and maintenance instructions, and procedural manuals.
  • Ability to manage multiple projects, set priorities, and meet deadlines.
  • Basic computer skills, including Microsoft Office and CMMS.
  • Valid driver's license.
  • Ability to stand for eight hours or longer per day and lift up to 100 pounds as necessary.
  • Must be eligible to work in the United States; visa sponsorship is not available.

Responsibilities

  • Manage building services and preventative maintenance programs in accordance with industry practices, Scion standard operating procedures, and applicable state, federal, and OSHA codes and regulations.
  • Supervise day-to-day building operations, including HVAC, plumbing and piping, fire protection, general maintenance and troubleshooting, building automation systems, and building maintenance systems.
  • Monitor, diagnose, test, permit, certify, and maintain major building systems and equipment.
  • Operate and manage life safety systems, including fire pumps, alarms, sprinklers, detectors, emergency lighting, and means of egress.
  • Prioritize and schedule maintenance work and ensure the quality of work meets Scion standards.
  • Manage Facilities Technicians and ensure service requests are completed and accurately documented.
  • Manage facilities budgets using appropriate business software.
  • Review completed work for conformance to standards and repair requirements; verify work-order labor hours and material costs and track recurring equipment failures.
  • Ensure emergency and routine maintenance and repairs are completed promptly and professionally.
  • Respond to safety and risk-management issues at the property.
  • Inspect buildings, common areas, property exteriors, equipment, and grounds for deficiencies, safety or code problems, and needed repairs; document findings and recommend responses.
  • Oversee turn preparation, including inspection of vacated units, appropriate repairs and charges, and completion on schedule; inspect repaired units for quality and readiness for occupancy.
  • Manage spare parts and tool inventories, including stock levels, in coordination with the General Manager and within budget.
  • Maintain the appearance of the shop and the site's mechanical, supply, electrical, and storage facilities.
  • Maintain equipment properly to preserve warranty compliance and useful life.
  • Oversee contracted building work, obtain bids, negotiate prices subject to required approval, and coordinate vendor deliveries, schedules, and performance.
  • Enforce safety procedures, personal protective equipment use, and health and safety policies.
  • Manage keying and lock procedures, records, and protocols for key management and security.
  • Implement standard operating procedures and preventative maintenance programs according to Scion standards.
  • Participate in emergency preparedness planning and serve as essential personnel during emergencies.
  • Escalate unique or urgent repairs and replacements to the General Manager and Regional Facilities Manager.
  • Maintain records for major systems, including manuals, manufacturer cut sheets, warranties, and equipment specifications.
  • Work with the General Manager and Regional Facilities Manager to manage, formulate, and track facilities and capital budgets.
  • Hire, train, and develop Facilities team members and hold them accountable for service quality.

Benefits

  • Discretionary annual bonus
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Paid maternal leave
  • Parental leave
  • Learning reimbursement opportunities
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