Maintenance Manager

AvalonBay Communities•Walnut Creek, CA

3d•$83,000 - $119,000

About The Position

The Maintenance Manager manages maintenance and preventive maintenance efforts for one or more assigned communities. Responsibilities cover the physical aspects of the buildings, including HVAC, electrical, plumbing, carpentry, major appliances, and amenities. The manager ensures work meets Vivmark Residential’s operational standards and applicable laws and regulations. At Neighborhoods, the manager conducts property visits, works with the on-site supervisor to increase community proficiency and performance, and maintains oversight of maintenance operations. The role also involves leading and developing maintenance team members and maintaining customer service standards with residents, team members, and vendors.

Requirements

3–5 years of apartment maintenance experience or experience in a related field.
Strong knowledge of HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features such as pools and spas, fitness equipment, and waste management systems.
Basic knowledge of boilers, chillers, cooling towers, sprinklers, and steam systems.
Complete understanding of emergency systems, shutoffs, their locations, and sequence of operations.
Valid driver’s license and automobile insurance, where applicable.
Ability to communicate effectively with team members, residents, and vendors.
Ability to work the assigned schedule, report on time, and accurately document and verify hours worked.
Ability to be on-call as required and respond within one hour of dispatch.

Nice To Haves

At least 2 years of people management experience is preferred.
EPA Type I and II Certification, where applicable.
Certified Pool Operator (CPO) certification, where applicable.

Responsibilities

Manage maintenance and preventive maintenance efforts for one or more assigned communities.
Oversee maintenance of buildings and their HVAC, electrical, plumbing, carpentry, major appliances, and amenities.
Ensure maintenance work meets Vivmark's operational standards and applicable laws and regulations.
Conduct property visits at Neighborhoods and work with the on-site supervisor to improve community proficiency and performance.
Maintain oversight of maintenance operations.
Supervise, develop, coach, and provide feedback to team members.
Communicate with team members, residents, and vendors to maintain customer service standards.
Be available on-call as required and respond within one hour after dispatch.
Report to work on time, work the assigned schedule, and accurately document and verify time worked.