Maintenance Manager

RPM Living • Raleigh, NC

4d • $35 - $40 • Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase property net operating income by safely maintaining the property's interior and exterior to RPM standards and within approved budget levels. The role supports resident retention through prompt, safe, and efficient repairs.

This position supervises maintenance staff, manages the property maintenance budget and work-order process, and oversees the community's maintenance, cleanliness, safety, and compliance. The Maintenance Manager also performs and oversees repairs, implements preventative maintenance plans, responds to emergencies, and mentors and trains maintenance team members. The role is based on site, includes outdoor work and exposure to the elements, and requires a flexible schedule that may include weekdays, nights, and weekends as business needs require. After-hours emergency on-call availability is required.

Requirements

• Two years of multifamily maintenance experience and/or training, or an equivalent combination of education and experience.
• EPA certification.
• Knowledge or experience with Microsoft Office Suite and project management.
• Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
• Ability to push or pull items, reach overhead, bend, stoop, or kneel as needed.
• Manual dexterity and ability to grasp tools.
• Ability to see to perform inspections, read blueprints and schematics, and read computer screens.
• Ability to hear and understand verbal communications in person and over the phone or computer, and to detect sounds that may indicate issues, such as machinery noises or alarms.
• Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or equipment.
• Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer and standard office equipment.
• Ability to work on site, outdoors, and in confined spaces, at heights, or in potentially hazardous areas.
• Ability to work a flexible schedule that includes weekdays, nights, and weekends as needed, and be on call for after-hours emergencies.

Nice To Haves

• High school diploma or GED.
• At least one year of supervisory experience.
• CPO certification.
• Valid driver's license; candidates without a license may be provided a liability waiver, as applicable.

Responsibilities

• Supervise and ensure proper maintenance of the property and grounds, safely directing maintenance staff and developing a skilled team of Maintenance Technicians.
• Maintain the property's operating budget and secure competitive bids for supplies and services.
• Process purchase orders and invoices to control costs.
• Review and prioritize work orders, ensure timely completion and resident satisfaction, manage the work-order process in computer software, and maintain records.
• Oversee community maintenance, cleanliness, and safety, including compliance with fire and safety codes and construction project oversight.
• Promptly report employee injuries.
• Troubleshoot and repair HVAC, electrical, plumbing, and other systems.
• Liaise regularly with the property manager, respond to maintenance emergencies, and follow up with customers to confirm satisfaction.
• Maintain meticulous records and provide cost-saving initiatives for review.
• Implement preventative maintenance plans, respond to after-hours emergencies while on call, and ensure compliance with OSHA regulations and safety laws.
• Conduct regular property inspections and maintain a safe, drug- and alcohol-free workplace.
• Mentor and train maintenance team members to enhance their skills and knowledge.

Benefits

• Weekly pay for associates working on site at an apartment community.
• Comprehensive healthcare coverage for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounted perks, including Costco membership, movie tickets, and health, wellness, entertainment, and travel discounts.
• Monthly bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED