Maintenance Manager

Bozzuto•Nashville, TN

About The Position

At Bozzuto, team members are committed to designing, building, managing, and maintaining residences and delivering exceptional experiences to clients, residents, and colleagues. Guided by the values of concern, creativity, passion, and the pursuit of perfection, Bozzuto fosters an inclusive, collaborative workplace. The Maintenance Manager leads maintenance operations for a property, develops and supports maintenance staff, ensures resident service requests are resolved, and oversees apartment turnover, preventative maintenance, building systems, safety, vendors, and improvement projects. The role includes maintaining emergency coverage through an on-call rotation and may involve responding to property emergencies. The position is eligible for additional bonus opportunities and offers a salary range of $100,000–$110,000.

Requirements

Education in the trades.
At least 7 years of experience in facilities and/or residential building maintenance.
At least 3 years of supervisory experience.
A track record of hiring, developing, and retaining high-performing teams.
An HVAC, EPA, and/or NAPE certification.
Knowledge of risk management, OSHA, and MSDS.
Advanced skill in HVAC, plumbing, electrical, and appliance repair.
Basic carpentry, drywall, and painting skills.
Exposure to complex mechanical systems such as central plants, split systems, boilers, and chillers.
A safety mindset and attention to detail.
A builder’s mentality and knowledge of the property as though it were built by the employee.
Excellent written and verbal communication skills.
A sharp professional appearance.
Intermediate proficiency with Microsoft Office and comfort using technology platforms, apps, and computer programs.
Availability for property emergencies, including an on-call rotation.
Ability to exert 25 to 50 pounds of force frequently and/or 10 to 20 pounds constantly, climb stairs, use ladders, and work in varying weather conditions.

Responsibilities

Lead by example and model behaviors consistent with Bozzuto’s core values and culture.
Hire, develop, and provide on-the-job and classroom education opportunities to technicians and community care associates.
Follow up promptly on resident concerns and complete apartment service tickets carefully.
Resolve maintenance issues involving HVAC, electrical, plumbing, and appliance repair.
Manage apartment make-ready and turnover processes accurately and on time.
Execute preventative maintenance programs to preserve building value.
Maintain building appearance and community safety through upkeep, cleanliness, snow removal, and grounds maintenance.
Sustain efficient operation of property components.
Follow applicable building, county, and safety codes and standards, and maintain an accident-free operation.
Ensure completion of annual building systems inspections required by the jurisdiction.
Lead cost-effective capital improvements and special projects.
Establish and manage vendor relationships and projects within budget parameters.
Reinforce monthly staffing schedules and ensure 24/7 emergency coverage.