Maintenance Manager

RPM Living • Denver, PA

11d • Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to support the property's net operating income by safely maintaining its interior and exterior to RPM standards and within approved budget levels. The role also supports resident retention by ensuring repairs are completed promptly, safely, and efficiently.

The manager supervises property and grounds maintenance, directs and develops maintenance staff, manages budgets and purchasing, and oversees work orders, records, inspections, and preventative maintenance. The role involves troubleshooting and repairing HVAC, electrical, and plumbing systems; ensuring safety and regulatory compliance; handling emergencies; and mentoring team members. This is an on-site role with outdoor exposure and may involve confined spaces, heights, and potentially hazardous areas. A flexible schedule, including weekdays, nights, and weekends as needed, is required.

Requirements

• Two years of multifamily maintenance experience and/or training, or an equivalent combination of education and experience.
• EPA certification required.
• Knowledge or experience with Microsoft Office Suite and project management.
• Ability to meet the role's physical requirements, including walking, standing, climbing stairs or ladders, accessing property areas, pushing or pulling items, reaching overhead, bending, stooping or kneeling, and using hands and fingers to grasp tools.
• Ability to see to conduct inspections, read blueprints and schematics, and view computer screens.
• Ability to hear and understand verbal communications in person and by phone or computer, and to detect sounds indicating potential problems.
• Ability to occasionally lift or carry up to 50 pounds; heavier items may be lifted with assistance or equipment.
• Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer and office equipment.
• A flexible schedule that can include weekdays, nights, and weekends, including Saturdays and Sundays, as needed.
• Employment is contingent on successful completion of a background check as required by local and federal state requirements.

Nice To Haves

• High school diploma or GED.
• At least one year of supervisory experience.
• CPO certification.
• Valid driver's license; candidates without one may be provided a liability waiver, as applicable.

Responsibilities

• Supervise and ensure proper maintenance of the property and grounds, safely directing maintenance staff and developing Maintenance Technicians.
• Maintain the property's operating budget and obtain competitive bids for supplies and services.
• Process purchase orders and invoices to control costs.
• Review and prioritize work orders, ensure timely completion and resident satisfaction, and maintain work-order records in computer software.
• Oversee community maintenance, cleanliness, and safety, including fire and safety code compliance and construction projects.
• Promptly report employee injuries.
• Troubleshoot and repair HVAC, electrical, plumbing, and other systems.
• Coordinate regularly with the property manager, respond to maintenance emergencies, and follow up with customers about their satisfaction.
• Maintain detailed records and propose cost-saving initiatives for review.
• Implement preventative maintenance plans and be on call for after-hours emergencies.
• Ensure compliance with OSHA regulations and safety laws, conduct regular property inspections, and maintain a safe, drug- and alcohol-free workplace.
• Mentor and train maintenance team members to improve their skills and knowledge.

Benefits

• Weekly pay for associates working onsite at an apartment community.
• Comprehensive healthcare coverage available for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging initiatives and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounted perks including Costco membership, movie tickets, and health, wellness, entertainment, and travel discounts.
• Monthly bonuses and a competitive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed