Maintenance Manager

RPM Living•Austin, TX
•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase the property's net operating income by safely maintaining the property's exterior and interior to RPM standards and within approved budget levels. The role also supports resident retention by ensuring repairs are completed promptly, safely, and efficiently. The position supervises property and grounds maintenance, develops and mentors the maintenance team, manages budgets and purchasing, and oversees work orders, inspections, safety compliance, and construction projects. It also involves troubleshooting and repairing HVAC, electrical, and plumbing systems, responding to emergencies, maintaining records, and implementing preventative maintenance plans. This is an on-site role with a flexible schedule that may include weekdays, nights, and weekends as business needs require. After-hours emergency on-call availability is required.

Requirements

  • Two years of multifamily maintenance experience and/or training, or a combination of education and experience.
  • EPA certification.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items and reach overhead as required.
  • Ability to bend, stoop, or kneel as required.
  • Hand and finger dexterity and ability to grasp tools.
  • Ability to see to perform inspections, read blueprints and schematics, and read computer screens.
  • Ability to hear and understand verbal communications in person and over the phone or computer, and detect sounds indicating potential issues such as machinery noises or alarms.
  • Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer, keyboard, mouse, and other office equipment.
  • Flexible schedule, including weekdays, nights, and weekends as needed to meet business needs.
  • Employment is contingent upon successful completion of a background check as required by local, state, and federal law.

Nice To Haves

  • High school diploma or GED.
  • At least one year of supervisory experience.
  • CPO certification.
  • Microsoft Office Suite and project management qualifications or skills.
  • Valid driver's license; candidates without a license may be provided a liability waiver, as applicable.

Responsibilities

  • Supervise maintenance of the property and grounds, safely direct maintenance staff, and develop a skilled team of Maintenance Technicians.
  • Maintain the property's operating budget and obtain competitive bids for supplies and services.
  • Process purchase orders and invoices to control costs.
  • Review and prioritize work orders to ensure timely completion and resident satisfaction.
  • Manage the work order process and maintain records in computer software.
  • Oversee community maintenance, cleanliness, and safety, including fire and safety code compliance and construction projects.
  • Promptly report employee injuries.
  • Troubleshoot and repair HVAC, electrical, plumbing, and other systems.
  • Liaise with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
  • Maintain detailed records and propose cost-saving initiatives.
  • Implement preventative maintenance plans and be on call for after-hours emergencies.
  • Ensure compliance with OSHA regulations and safety laws, conduct regular property inspections, and maintain a safe, drug- and alcohol-free workplace.
  • Mentor and train maintenance team members to improve their skills and knowledge.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
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