Maintenance III

EVERGREEN REAL ESTATE SERVICES LLC•University Park, IL

2d•$33 - $33•Onsite

About The Position

This position is primarily responsible for maintaining the physical integrity of the community and ensuring a safe and secure living environment for residents, visitors, and staff. The role anticipates, identifies, and corrects property-related problems and implements procedures to prevent them. It performs and oversees maintenance and repair work, manages resident service requests and make-ready work, and maintains records related to work orders, preventive maintenance, expenditures, and repairs. The position directly supervises maintenance and janitorial staff, coordinating with the Property Manager on staffing, scheduling, training, performance management, payroll-related matters, and human-resources tasks. It also supports workplace safety and compliance, including safety meetings, hazardous-material procedures, and maintaining tools and supplies. The role requires responding to rotating on-call needs, including weekends or emergencies, and may involve travel to the property on short notice. Evergreen Real Estate Group is a property development and management company that develops, acquires, and manages affordable and market-rate multifamily properties. The company describes its work as focused on creating thriving housing communities and transforming communities and improving lives.

Requirements

High school diploma or GED, plus three to five years of related experience and/or training, or an equivalent combination of education and experience.
At least three years of experience in similar positions supervising maintenance and/or janitorial staff and managing property maintenance processes; the posting also states more than five years of similar experience.
Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, and other written information.
Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
Ability to perform duties under pressure and meet deadlines in a timely manner.
Ability to communicate effectively with residents, handle concerns and complaints, and work with vendors and supervised staff.
Ability to inspect property, grounds, and apartments; work in a fast-paced, multifaceted, customer-service-oriented environment; and work professionally as part of a team.
Problem-solving ability, including gathering data, establishing facts, drawing conclusions, and taking appropriate action.
Valid and appropriate state driver's license and automobile insurance coverage.
Availability for rotating on-call service, including weekends and emergencies as circumstances warrant; ability to travel to the property at short notice when needed.
Knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to stand, walk, use hands, reach, climb or balance, and stoop, kneel, crouch, or crawl as required; regularly lift or move up to 25 pounds, frequently up to 50 pounds, and occasionally up to 100 pounds.

Nice To Haves

Trade school certificates in HVAC, electrical, and plumbing.
Certified Apartment Maintenance Technician (CAMT).

Responsibilities

Perform maintenance and repair tasks personally or delegate them to maintenance and janitorial staff; oversee and occasionally inspect staff work.
Manage the work order system for resident service requests, assign and document resolutions, and correct situations within 24 hours when possible.
Ensure make-ready repairs and services are completed correctly and on schedule.
Coordinate maintenance staffing with the Property Manager so emergency coverage is available 24 hours a day, seven days a week; prepare schedules and ensure site coverage.
Troubleshoot maintenance problems and recommend corrections.
Obtain bids from outside contractors or repair vendors and monitor completed work.
Provide information for work order status reports and documentation of capital improvements and major repairs.
Review maintenance-related contracts with the Property Manager and help track contract dates and cancellation requirements.
Report major repairs and requisitions to the Property Manager before funds are spent.
Help keep grounds neat and free of litter, including raking, sweeping, and shoveling as needed.
Monitor the condition of the property and immediately correct unsafe conditions.
Maintain records of preventive maintenance, work orders, expenditures, apartment make-ready status, and work in progress.
Review and recommend revisions to routine and preventive maintenance schedules; schedule and perform minor and routine maintenance on equipment.
Inspect and maintain tools and ensure adequate inventory of spare parts and maintenance materials.
Conduct regular safety meetings, maintain and communicate HAZCOM standards, and keep MSDS sheets current and accessible.
Maintain knowledge of applicable laws and EPA and OSHA regulations for property storage and management of hazardous materials.
Assist FMCS in monitoring and coordinating responses to safety hazards, including lead-based paint, asbestos, radon, hazardous spills, and workplace safety.
Promote a safety-first attitude, instruct staff on proper use of safety items, and ensure equipment is used appropriately.
Perform work-area cleanup and safety-related duties.
Coordinate with the Property Manager on hiring, termination, supervision, coaching, and discipline of maintenance and janitorial staff in accordance with company policies and procedures.
Conduct new-hire orientation and facilitate ongoing staff development and training; establish expectations and goals and evaluate staff performance.
Coordinate maintenance and janitorial staff payroll matters, including management of employee timecards.
Assist the Property Manager with implementing, communicating, and enforcing human-resources tasks and policies.
Maintain punctual attendance and meet performance requirements, deadlines, and scheduled work times.
Use personal transportation as needed to pick up replacement parts and supplies from vendors; respond to rotating on-call needs, including weekends and emergencies.
Communicate effectively with residents, vendors, and staff, and adapt to changes in business practices and work processes.