Maintenance II - Sparrow at Mulberry Gardens, Riverside CA

Eden Housing•Riverside, CA

5d•$23 - $26

About The Position

Performs maintenance duties and repairs at one or more communities of up to 149 units. Work includes skilled plumbing, electrical, carpentry, painting, sheet rock repair, major appliance repair, refurbishing, and common-area cleaning. The position may participate in Eden’s Maintenance Onboarding Support program after two years of employment. The role uses Yardi, mobile devices, Zoom, and Teams to manage work orders, inspections, time records, training, and communications. The employee works with the Community Manager, other maintenance staff, residents, vendors, and the Procurement Department; participates in emergency response and on-call coverage; and helps maintain property safety and readiness. This position has no supervisory responsibilities.

Requirements

At least two years of experience in a maintenance or construction environment.
High school diploma or GED.
Ability to perform preventative and ongoing property maintenance with minimal supervision and attention to detail.
Ability to demonstrate safe use of tools.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; contribute to routine written reports and correspondence; and communicate effectively with residents and employees.
Ability to perform arithmetic using whole numbers, common fractions, and decimals, and compute rates, ratios, and percentages.
Ability to solve practical problems with limited standardization and interpret written, oral, diagrammed, or scheduled instructions.
Ability to meet the physical demands of the role, including regular standing, walking, sitting, climbing or balancing, stooping, kneeling, crouching, or crawling; frequent reaching; and lifting or moving up to 10 pounds regularly, 25 pounds frequently, and 100 pounds occasionally.
Ability to work the stated on-call schedule, including evening, weekend, and holiday coverage.

Nice To Haves

Desirable second-language skills may vary by site.

Responsibilities

Create, complete, and sync work orders in Yardi; communicate delays to residents and train other maintenance technicians on work-order procedures.
Walk the property daily to identify deficiencies and submit work orders; complete quarterly property and annual unit inspections using a phone or tablet, document deficiencies with photos, sync inspection records, and notify the Community Manager of habitability or other concerns.
Clean common areas and assist with grounds work, monitor trash enclosures and dumpsters, and follow safety protocols when moving dumpsters.
Use a cell phone to record work time and meal breaks; participate in Zoom and Teams meetings and training, including maintaining the company’s camera-on standard; participate in the Property Operations Maintenance Teams group.
Order parts and supplies online and work with Eden’s Procurement Department to obtain competitive pricing.
Participate in daily in-person team check-ins and weekly resident services check-in meetings; engage professionally with residents and handle concerns tactfully and diplomatically.
Attend training and company meetings on time; work with the Community Manager and/or Maintenance Technician III to present topics at monthly site safety meetings.
Participate in the on-call emergency schedule, including evening, weekend, and holiday coverage for the property and/or other properties.
Maintain knowledge of utility and building shutoffs, sewer cleanouts, and property maps and diagrams; assist team members, participate in team days and company events, and serve as a key participant in the property emergency response plan.
Coach others on completing tasks successfully and in accordance with Eden policies and procedures.
Perform maintenance tasks including rekeying or replacing locks; rescreening windows; unclogging sinks and toilets; replacing disposals and faucets; repairing and texturing drywall; troubleshooting HVAC systems; preparing vacant units for occupancy within five days; painting; repairing appliances; hanging and fitting doors; installing blinds; and completing basic irrigation repairs.
Maintain accurate records of preventative monthly equipment maintenance based on manufacturer recommendations and applicable housing regulations or codes; inspect equipment before use and tag out equipment that poses a safety hazard.
Maintain schedules for preventative maintenance contracts, which may cover elevators, roofs, boilers, hot water heaters, gates, and access-controlled points.
As requested, solicit bids, walk properties with vendors, prepare bid comparison forms, and recommend vendors for property-specific projects.
Work with the Community Manager and Maintenance Technician III, if applicable, to schedule monthly safety meetings and ensure appropriate safety topics are discussed.
When no Maintenance Technician III is assigned to the property, ensure team members are informed about asbestos or lead, make relevant binders available, and ensure proper procedures are followed if removal is required.
Perform special projects and other assigned responsibilities.