Maintenance Engineer II (Quick Caller) Full-Time - Arizona Biltmore

Pyramid Global Hospitality•Phoenix, AZ

11d•Onsite

About The Position

Pyramid Global Hospitality is seeking a team-oriented Maintenance Engineer II to join their Property Operations Team. This position will primarily function as a Quick Caller Maintenance but may be assigned to other areas as needed. The role involves performing repairs and preventive maintenance tasks in all areas of the property in a professional manner. The Arizona Biltmore, a 39-acre resort in Phoenix, is undergoing a significant restoration and offers a luxurious experience with over 700 rooms, extensive banquet space, multiple food and beverage outlets, a spa, and several pools. As part of the LXR Hotel & Resort by Hilton, team members will receive Go Hilton travel benefits in addition to Pyramid's travel benefits.

Requirements

High school diploma or equivalent, required
Basic experience in maintenance trades to include electrical, plumbing, mechanical and carpentry, required
Prior customer service experience, required

Nice To Haves

Training or Apprenticeship in mechanics, carpentry, HVAC, refrigeration, and/or electrical, preferred
At least one (1) year experience in hotel or resort, preferred
Certification in mechanics, carpentry, HVAC, refrigeration, and/or electrical, preferred
Valid Arizona Driver’s License, preferred
CPR / First Aid Certified, preferred
CPO Certification, preferred

Responsibilities

Perform maintenance tasks in guest suites, public space, outlets and back of the house areas as required.
Respond to guest calls, and complete written assignment sheets provided by Supervisors.
Visually inspect and detect items needing repair.
Maintain knowledge of a wide variety of maintenance trades.
Appropriately respond to any fire or other emergency procedure.
Adhere to all OSHA regulations.
Schedule workload effectively.
Maintain detailed record keeping for logs and inspection sheets.
Adhere to all OSHA and EPA regulations.
Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of others.
Know the correct action to take in the event of an emergency and demonstrate this knowledge by acting appropriately in the event of an emergency.
Perform routine repair and maintenance of buildings and rooms as assigned (Quick Caller role).
Maintain working understanding of basic plumbing and residential electricity (Quick Caller role).
Maintain knowledge in the use of all hand tools used in the performance of assigned duties (Quick Caller role).
Perform routine maintenance of fire pits / fireplace (Quick Caller role).
Perform routine maintenance of paint and wallcovering (Quick Caller role).
Perform routine repair and maintenance of buildings as assigned (Painter role).
Maintain knowledge in the use of all painting hand tools and spray equipment (Painter role).
Maintain knowledge in application techniques used for different paints and textures (Painter role).
Maintain inventory of supplies needed to perform job function.
Report major repairs and items which cannot be repaired to the Supervisors for further action and if necessary, place a suite out of order.
Other duties and special projects as assigned by the supervisor, such as water proofing, shop clean up and labeling of hazardous materials.