Housekeeping Houseperson (Full-Time) - Arizona Biltmore

Pyramid Global Hospitality•Phoenix, AZ

7d•Onsite

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the “Jewel of the Desert” since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide. Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world’s most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits.

Requirements

Previous hotel experience, preferred
Bilingual in Spanish and English, preferred

Responsibilities

Assist in preparing VIP rooms.
Clean and maintain hallways, walls, guest elevators, windows, service areas, service bathrooms, service elevators, ice machines, and linen closets.
Assist Room Attendants in special projects such as mattress turning, deep cleaning, cleaning patios and outdoor areas, and carpet shampooing.
Collect soiled linen and trash from Room Attendants in a timely manner.
Stock linen closets as needed to maintain par levels.
Pick up or deliver guest request items including laundry and valet within 15 minutes of receiving the request.
Move furniture or other items as needed, following proper safety procedures.
Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of others.
Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency.