Maintenance Engineer II (Rooms Preventative) Full-Time - Arizona Biltmore

Pyramid Global Hospitality•Phoenix, AZ

11d•Onsite

About The Position

Pyramid Global Hospitality is seeking a team-oriented Maintenance Engineer II to join their Property Operations Team at the Arizona Biltmore. This position will primarily focus on Rooms Preventative Maintenance but may be assigned to other areas as needed. The role involves performing repairs and preventive maintenance tasks in all areas of the property in a professional manner. The Arizona Biltmore is a 39-acre luxury resort in Phoenix, part of the LXR Hotel & Resort by Hilton collection, featuring over 700 rooms, extensive banquet space, multiple food and beverage outlets, a spa, and seven pools. As a team member, you will receive both Pyramid's and Go Hilton travel benefits.

Requirements

Basic experience in maintenance trades to include electrical, plumbing, mechanical and carpentry, required
Prior customer service experience, required

Nice To Haves

Training or Apprenticeship in mechanics, carpentry, HVAC, refrigeration, and/or electrical, preferred
At least one (1) year experience in hotel or resort, preferred
Certification in mechanics, carpentry, HVAC, refrigeration, and/or electrical, preferred
Valid Arizona Driver’s License, preferred
CPR / First Aid Certified, preferred
CPO Certification, preferred

Responsibilities

Perform maintenance tasks in guest suites, public space, outlets and back of the house areas as required.
Respond to guest calls, and complete written assignment sheets provided by Supervisors.
Visually inspect and detect items needing repair.
Maintain knowledge of a wide variety of maintenance trades.
Appropriately respond to any fire or other emergency procedure.
Adhere to all OSHA regulations.
Schedule workload effectively.
Maintain detailed record keeping for logs and inspection sheets.
Adhere to all OSHA and EPA regulations.
Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of our guests.
Know the correct action to take in the event of an emergency and demonstrate this knowledge by acting appropriately in the event of an emergency.
Perform routine repair and maintenance of guest rooms and equipment as requested by guests.
Assess, troubleshoot, and determine appropriate action / next steps for HVAC, refrigeration, plumbing, and electrical.
For plumbing, perform soldering and maintain basic pipe knowledge. Measure and determine which fittings to use to re-pipe a line.
For electrical, troubleshoot low voltage controls circuits and maintain working knowledge of contactors, transformers, and relays, all components of a low voltage system.
For HVAC, replace AC components such as air filters, actuator, and check thermostats.
Perform basic carpentry work.
Perform basic troubleshooting testing procedures.
Use schematics, electrical and manual hand tools.
When assigned to Quick Caller / Rooms Preventative Maintenance role: Perform routine repair and maintenance of buildings and rooms as assigned. Maintain working understanding of basic plumbing and residential electricity. Maintain knowledge in the use of all hand tools used in the performance of assigned duties. Perform routine maintenance of fire pits / fireplace. Perform routine maintenance of paint and wallcovering.
When assigned to Painter role: Perform routine repair and maintenance of buildings as assigned. Maintain knowledge in the use of all painting hand tools and spray equipment. Maintain knowledge in application techniques used for different paints and textures.
When assigned to Pool Technician role: Perform daily chemical tests on all pools and spas and make appropriate adjustments. Maintain all mechanical equipment associated with the operation of all pools, spas and fountains. Perform daily safety checks of all aquatic equipment and areas. Order for daily, weekly and monthly needs of all chemicals, parts and services for aquatics. Maintain all reports for County Health Department and assist Inspector during inspections. Oversee work done by outside vendors on all bodies of water and related equipment.
When assigned to HVAC role: Perform routine maintenance to split system, fan coil units, RTU, AHU, and mini splits. Maintain basic understanding of split system and/or fan coil units.
When assigned to Kitchen Mechanic role: Perform routine repairs and maintenance of kitchen equipment as assigned. Perform routine repairs in kitchen areas essential to the operation. Perform daily safety checks. Perform routine maintenance of exhaust hood and make-up air units.
Maintain inventory of supplies needed to perform job function.
Report major repairs and items which cannot be repaired to the Supervisors for further action and if necessary, place a suite out of order.
Other duties and special projects as assigned by the supervisor, such as water proofing, shop clean up and labeling of hazardous materials.