Maintenance Director

Oxford Management Group•Broken Arrow, OK

About The Position

The Maintenance Director is responsible for the general maintenance of the community, including common areas, resident apartments, grounds, equipment, and mechanical systems. The role also oversees the building’s life safety program and supervises the housekeeping department. The Maintenance Director leads and supports programs and services intended to maximize each resident’s quality of life, identity, abilities, and preferences. The position oversees ongoing maintenance of building systems; performs and coordinates a broad range of building, mechanical, and floor-care work; monitors maintenance needs through regular community walks; follows supply-ordering and budget procedures; and maintains inventories and loss-control practices. The Director ensures required maintenance and safety records are kept and that applicable company, OSHA, state, local, federal, building, fire, health, safety, and insurance requirements are met or exceeded. The role develops and supervises a building and grounds maintenance program, participates in community and resident safety, infection-control, and orientation programs, and oversees third-party contractors. It recruits, trains, and supervises housekeeping staff, provides support 24 hours a day, seven days a week, and arranges coverage when unavailable. The Director is expected to interact professionally and compassionately with residents and prospective residents and to handle resident concerns with care. The role requires a high school diploma or GED, working knowledge of HVAC, plumbing, electrical, and mechanical systems, and two years of experience coordinating a maintenance program for a company or large division. Additional experience in a maintenance management role is preferred. Physical requirements include mobility and lifting, pushing, and pulling tasks; occasional lifting of up to 50 pounds; travel using a personal vehicle, including at night; and a flexible schedule that may include evenings or weekends. Work involves occasional exposure to outdoor conditions and frequent indoor conditions, with protection from weather but not necessarily temperature changes.

Requirements

High school diploma or GED.
Working knowledge of HVAC, plumbing, electrical, and mechanical systems.
Two years of experience coordinating a maintenance program for a company or large division.
Ability to travel using a personal vehicle, including at night.
Ability to stand, sit, bend, lift, push, pull, stoop, walk, and move for prolonged periods.
Ability to occasionally lift up to 50 pounds.
Ability to work a flexible schedule, including evenings and/or weekends.

Nice To Haves

Additional experience in a maintenance managerial role.

Responsibilities

Oversee continuous maintenance of HVAC, electrical, plumbing, mechanical, and other community systems.
Perform and coordinate building maintenance and mechanical work, including carpentry, electrical and plumbing repairs, painting, masonry, drywall repair, small-appliance and minor equipment repairs, troubleshooting, and floor-cover cleaning.
Regularly walk the community to identify maintenance and repair needs and follow up on them.
Follow budget guidelines and supply-ordering procedures; assist in developing the annual maintenance budget.
Maintain inventory and loss-control practices for supplies, parts, tools, and equipment.
Maintain required logs and records concerning building and grounds maintenance, including hot-water temperatures, emergency generators, SDS sheets, fire extinguishers, fire drills, and emergency call systems.
Ensure applicable company, OSHA, state, local, federal, health, safety, building, fire, and insurance requirements are met or exceeded.
Plan, promote, and supervise a building and grounds maintenance program that accommodates residents’ needs, preferences, requests, and physical limitations.
Participate in community and resident safety, infection-control, new-resident, and new-employee orientation programs, leading when appropriate.
Supervise third-party contractors providing physical-plant services, including landscaping, painting, floor-covering installation, HVAC work, and equipment repairs.
Recruit, train, and supervise the housekeeping department.
Provide support 24 hours a day, seven days a week, and delegate coverage when unavailable.
Present a professional, service-oriented demeanor to residents and prospective residents.
Handle resident concerns and complaints in a caring, polite, and professional manner.
Model humility, a positive attitude, initiative, and emotional intelligence.