Maintenance Assistant, Multifamily

Cushman & Wakefield•San Antonio, TX

About The Position

The Maintenance Assistant provides support and is accountable for delivering on commitments to residents, including quality move-ins, residential satisfaction, expedited service, and personal attention. The role responds to resident service needs and helps Cushman & Wakefield deliver superior customer service. Responsibilities include preparing apartments for move-in, responding to requests, carrying out scheduled maintenance, maintaining grounds and amenities, and reporting maintenance concerns. The position also requires professional conduct, participation in required training, and care of company tools and equipment.

Requirements

High school diploma, GED, or education from a trade, technical, or vocational school.
Related experience.
EPA 608 Type II certification, CPO certification, or a certificate required by the local city.
Valid driver's license.
Ability to read policy manuals, safety rules, and operating, maintenance, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to follow written, oral, or diagrammed instructions and use common-sense understanding to carry them out.
Ability to address routine problems involving several known variables.
Ability to compute rates, ratios, and percentages and prepare and interpret bar graphs.
Ability to perform basic arithmetic and measurements using whole numbers, common fractions, and decimals.

Responsibilities

Prepare market-ready apartments, including painting, carpet repairs, cleaning, general repairs, housekeeping, and other work needed to provide a quality move-in experience.
Respond to resident requests in a timely manner and with a professional attitude.
Perform maintenance work involving plumbing, HVAC, basic electrical work, general carpentry, painting, and snow removal where applicable.
Maintain grounds, pools and hot tubs, common areas, and dog park amenities so they remain clean, operational, and safe.
Report maintenance concerns in vacant units, models, and common areas to the Maintenance Supervisor.
Perform maintenance as scheduled by the Maintenance Supervisor.
Follow applicable state, local, and federal fair housing laws.
Attend and participate in required training programs.
Complete assigned duties in a timely manner and provide superior customer service while representing the company professionally.
Follow company appearance standards.
Maintain and safeguard company tools and equipment.
Follow all safety policies and procedures.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts with major retailers and service providers.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in benefit programs that generally include flexible spending accounts, health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.