Maintenance Assistant, Multifamily

Cushman & Wakefield•Aurora, CO

2d•Onsite

About The Position

The Maintenance Assistant supports resident satisfaction and the delivery of quality move-ins, responsive service, and personal attention at a multifamily apartment community. The role responds to residents’ service needs and helps deliver superior customer service. Duties include preparing apartments for move-in, carrying out scheduled maintenance, maintaining shared amenities and grounds, reporting maintenance concerns, and safeguarding company tools and equipment. The position requires professional conduct, compliance with safety procedures and fair housing laws, and participation in required training.

Requirements

High school diploma, GED, or education from a trade, technical, or vocational school.
Related experience.
EPA 608 Type II minimum, CPO, or a locally required city certificate.
Valid driver’s license.
Ability to read policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and understand written, oral, or diagrammed instructions.
Ability to resolve routine problems involving several known variables.
Ability to compute rates, ratios, and percentages and prepare and interpret bar graphs.
Ability to perform arithmetic and measurements using whole numbers, common fractions, and decimals.

Responsibilities

Prepare market-ready apartments, including painting, carpet repairs, cleaning, housekeeping, general repairs, and other tasks needed to provide residents with a quality move-in experience.
Respond to resident requests promptly and professionally.
Perform maintenance tasks involving plumbing, HVAC, basic electrical work, general carpentry, painting, and snow removal where applicable.
Maintain grounds, pools and hot tubs, common areas, and dog park amenities so they remain clean, operational, and safe.
Report maintenance concerns involving vacant units, models, and common areas to the Maintenance Supervisor.
Perform maintenance work as scheduled by the Maintenance Supervisor.
Follow applicable state, local, and federal fair housing laws.
Attend and participate in required training programs.
Perform assigned duties in a timely manner and provide superior customer service while representing the company professionally.
Follow company appearance standards and safeguard company tools and equipment.
Follow safety policies and procedures.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two paid volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance, pre-tax spending accounts, and early access to pay.
Company discounts program.
Personal and professional development resources, including access to LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in benefit programs that generally include flexible spending accounts, health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.
Competitive pay; compensation will not be less than minimum wage.