Maintenance Assistant, Multifamily
About The Position
The Maintenance Assistant supports resident service and satisfaction by preparing apartments for move-in, responding to service requests, and helping maintain residential buildings and amenities. The role supports Cushman & Wakefield’s customer-service commitments through timely, professional work and personal attention to residents. The position performs scheduled maintenance and repairs, helps keep grounds and common areas clean, operational, and safe, and reports maintenance concerns to the Maintenance Supervisor. It also requires following safety procedures, maintaining company tools and equipment, participating in required training, complying with fair housing laws, and representing the company professionally.
Requirements
- Related experience.
- High school diploma, GED, or education from a trade, technical, or vocational school.
- EPA 608 certification at a minimum of Type II, CPO certification, or a locally required city certificate.
- Valid driver’s license.
- Ability to read policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to follow written, oral, or diagrammed instructions and address routine problems involving several known variables.
- Ability to compute rates, ratios, and percentages and prepare and interpret bar graphs.
- Ability to perform arithmetic and measurements using whole numbers, common fractions, and decimals.
- Ability to meet the physical demands of the job, including standing and walking for extended periods, using stairs and ladders, and lifting, carrying, pushing, pulling, or moving objects weighing up to 50 pounds.
Responsibilities
- Prepare market-ready apartments, including painting, carpet repairs, cleaning, general repairs, and housekeeping.
- Respond to resident requests in a timely manner and with a professional attitude.
- Perform maintenance work involving plumbing, HVAC, basic electrical work, general carpentry, painting, and snow removal when applicable.
- Maintain grounds, pools and hot tubs, common areas, and dog park amenities so they remain clean, operational, and safe.
- Report maintenance concerns in vacant units, models, and common areas to the Maintenance Supervisor.
- Perform maintenance as scheduled by the Maintenance Supervisor.
- Follow applicable state, local, and federal fair housing laws.
- Attend and participate in training programs as required by Cushman & Wakefield.
- Perform assigned duties in a timely manner and provide superior customer service.
- Follow company appearance standards and represent the company professionally.
- Maintain and safeguard company tools and equipment.
- Follow all safety policies and procedures.
- Perform other related duties as required or assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee assistance program and counseling services.
- Eligible employees may enroll in benefit programs generally including health, vision, and dental insurance; flexible spending accounts; health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work.
- Eligible employees are offered competitive pay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
