Maintenance Technician, Multifamily
About The Position
The Maintenance Technician supports residential property operations by responding to residents’ service needs and helping deliver quality move-ins, resident satisfaction, expedited service, and attentive customer service. The role prepares apartments for move-in, maintains residential amenities and common areas, and performs scheduled maintenance and other assigned duties. The technician follows safety procedures, maintains company tools and equipment, adheres to professional appearance standards, and represents Cushman & Wakefield professionally. The position may require on-call availability for after-hours emergencies and travel between properties in varying weather conditions.
Requirements
- Valid driver's license.
- EPA 608 certification, minimum Type II.
- CPO or locally required city certificate.
- Ability to read and understand policy manuals, safety rules, and operating and maintenance instructions.
- Ability to perform basic mathematical calculations involving rates, ratios, percentages, whole numbers, fractions, and decimals, and to prepare and interpret bar graphs.
- Ability to address routine problems involving several known variables and follow written, oral, or diagrammed instructions using common sense.
- Ability to write routine reports and correspondence.
- Ability to follow safety procedures.
- High school diploma, GED, or education from a trade, technical, or vocational school.
- At least 1 year of related experience.
- Ability to meet the stated physical demands, including lifting, carrying, pushing, pulling, or moving objects with exertion of up to 100 pounds.
Responsibilities
- Prepare apartments for move-in, including painting, carpet repairs, cleaning, general repairs, housekeeping, and other necessary tasks.
- Respond to resident requests promptly and professionally.
- Provide attentive service and support resident satisfaction and quality move-ins.
- Perform maintenance involving plumbing, HVAC, basic electrical work, general carpentry, painting, and snow removal when applicable.
- Maintain grounds, pools and hot tubs, common areas, and dog park amenities so they remain clean, operational, and safe.
- Participate in on-call scheduling as needed to respond to after-hours emergencies.
- Report maintenance concerns in vacant units, models, and common areas to the Maintenance Supervisor.
- Perform maintenance tasks as scheduled by the Maintenance Supervisor.
- Follow applicable state, local, and federal fair housing laws.
- Attend and participate in required training programs.
- Perform assigned duties in a timely manner and provide superior customer service.
- Follow uniform and professional appearance standards.
- Maintain safety procedures and safeguard company tools and equipment.
- Maintain reliable, punctual on-site attendance and report tardiness or attendance issues to the immediate supervisor.
- Perform other related duties as required or assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two paid volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance.
- Supplementary benefit options, including pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts program for major retailers and service providers.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
- Eligible employees may receive paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
