Maintenance Assistant, Multifamily
About The Position
The Maintenance Assistant supports delivery of commitments to residents, including quality move-ins, residential satisfaction, expedited service, and personal attention. The role responds to residents’ service needs and helps Cushman & Wakefield provide superior customer service. The assistant prepares apartments for move-in, responds to maintenance requests, performs scheduled maintenance, and helps keep property amenities clean, operational, and safe. The position also requires professional conduct, adherence to safety and appearance standards, participation in required training, and care of company tools and equipment.
Requirements
- High school diploma, GED, or education from a trade, technical, or vocational school.
- Related experience.
- EPA 608 certification (minimum Type II), CPO certification, or a locally required city certificate.
- Valid driver's license.
- Ability to read policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to follow written, oral, or diagrammed instructions using common-sense understanding.
- Ability to address routine problems involving several known variables.
- Ability to compute rates, ratios, and percentages and prepare and interpret bar graphs.
- Ability to perform basic arithmetic and measurements using whole numbers, common fractions, and decimals.
Responsibilities
- Prepare market-ready apartments, including painting, carpet repairs, cleaning, general repairs, housekeeping, and other tasks needed to provide a quality move-in experience.
- Respond to resident requests in a timely manner and with a professional attitude.
- Perform maintenance work involving plumbing, HVAC, basic electrical work, general carpentry, painting, and snow removal where applicable.
- Maintain grounds, pools and hot tubs, common areas, and dog park amenities so they remain clean, operational, and safe.
- Report maintenance concerns in vacant units, models, and common areas to the Maintenance Supervisor.
- Perform maintenance as scheduled by the Maintenance Supervisor.
- Follow applicable state, local, and federal fair housing laws.
- Attend and participate in training programs as required by Cushman & Wakefield.
- Complete assigned duties in a timely manner and perform other related duties as required or assigned.
- Deliver superior customer service and represent the company professionally.
- Follow Cushman & Wakefield appearance standards.
- Maintain and safeguard company tools and equipment.
- Follow all safety policies and procedures.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in benefit programs generally including flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance.
- Competitive pay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
