Maintenance Apprentice | Camden Ballantyne/Stonecrest/Touchstone

Camden • Charlotte, NC

5d • Onsite

About The Position

Camden’s Maintenance Apprentice Program introduces apprentices to daily maintenance operations at one of its communities. Apprentices work under the supervision of a maintenance supervisor and alongside the property management team, developing hands-on maintenance skills and learning residential maintenance functions, customer service strategies, community policies, and procedures. The 6–12 week program concludes with an evaluation; qualified apprentices may have the opportunity to be hired into a full-time maintenance role with Camden.

The program covers maintenance safety; appliance, electrical, plumbing, and HVAC repair and troubleshooting; basics of the refrigeration cycle; apartment make-readies and inspections; pool maintenance; Camden culture and management philosophy; policies and procedures; and customer service, including responding to requests and answering prospective resident questions.

The role involves frequent activity and physical tasks, including intermittent standing, bending, crouching, pushing and pulling, climbing ladders and stairs, walking on rooftops, and lifting or carrying materials and equipment up to 50 pounds. Equipment over 50 pounds must be moved using the dolly/buddy system. Apprentices may operate small motorized equipment and power tools, use appropriate personal protective equipment, and work outdoors in varying weather conditions. The position includes public contact, and attendance and punctuality are essential.

Requirements

• Be enrolled in or have recently completed an HVAC/CAMT program, or have equivalent residential maintenance experience.
• Demonstrate basic technical knowledge related to apartment maintenance.
• Read and write English at an intermediate level to read diagrams, meters, and instructions.
• Apply common-sense understanding to carry out instructions and plans.
• Have sufficient manual dexterity to operate small motorized equipment.
• Have normal hearing, vision, color discrimination, and depth perception for operating machines and equipment.
• Be able to perform the essential functions of the role, with or without reasonable accommodations.
• Maintain attendance and punctuality.

Responsibilities

• Learn and perform residential maintenance functions under the supervision of a maintenance supervisor.
• Develop and practice appliance, electrical, plumbing, and HVAC repair and troubleshooting skills, as well as the basics of the refrigeration cycle.
• Learn maintenance safety, apartment make-readies, pool maintenance, and apartment inspections.
• Learn Camden culture and management philosophy, policies, and procedures.
• Provide customer service by addressing requests, comments, and concerns promptly.
• Answer questions from potential residents.

Benefits

• Paid time off
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Employee share purchase plan
• Possible eligibility for leasing incentives and a discretionary annual bonus for non-manager roles
• Overtime eligibility for non-exempt employees
• Discretionary $300 monthly snow removal bonus from November through April for eligible full-time onsite maintenance team members in the Denver market

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed