Main Bank Cashier - Full Time - Harrah's Gulf Coast

Caesars Entertainment•Biloxi, MS

14d•Onsite

About The Position

The Main Bank Cashier maintains and is accountable for funds held in main bank inventories and the work area, including cash, gaming chips, coin, gaming tickets, checks, cash advance and debit slips, counter checks, and customer deposits. The role provides funds to departments as needed and maintains, fills, and counts ticket redemption terminals on the gaming floor and sports betting kiosks. The cashier may act as a supervisor when a Casino Services Shift Supervisor is absent. The position supports casino departments and guests through accurate cash and gaming-instrument transactions, reconciliations, reporting, kiosk maintenance, and adherence to gaming regulations and internal controls. It also requires teamwork, professional guest service, and the ability to work any shift, including weekends and holidays.

Requirements

At least one year of previous experience handling large amounts of cash.
Previous data-entry and Microsoft Excel experience.
Comfort handling large volumes of cash and cash-equivalent funds with integrity and honesty.
Must pass a drug test.
Excellent mathematical abilities.
Organized, efficient, and detail-oriented.
Excellent problem-solving and communication skills.
Must be at least 21 years of age.
Maintain knowledge of current property events, promotions, and attractions.
Ability to work independently with little supervision and effectively as part of a team.
Must be eligible to obtain and maintain a required gaming permit.
Comfort working in a fast-paced, dynamic environment.
Well-groomed appearance and adherence to uniform and appearance requirements.
Ability to work effectively with team members of varied ethnic and cultural backgrounds and accept direction from senior leadership.
Read, write, and speak English sufficiently to perform the job.
Available to work any shift, holidays, and weekends.
Respond to visual and aural cues.
Manual dexterity to operate a computer, telephone, photocopy machine, fax machine, ten key, coin sorter, coin roller, currency counter, and optical scanner.
Ability to multitask and work during stressful situations.
Ability to tolerate a loud and noisy environment.
Ability to stand and walk for extended periods; sit, stoop, kneel, reach, bend, twist, and grip items; and lift and carry up to 30 pounds.

Nice To Haves

At least six months of previous main bank experience or one year of casino cashiering experience preferred.

Responsibilities

Exchange cash, coin, or gaming chips with casino departments for gaming instruments such as chips, checks, fill slips, credit slips, jackpots, paid-in slips, paid-out slips, and counter checks.
Provide prompt, friendly, professional, and accurate service to all departments.
Verify and take casino accountability for tips for Valet, Slots, Table Games, Sports Book, and Cage.
Record and maintain paperwork for main bank activity and transactions on a shift-by-shift basis.
Process and reconcile guest deposits and withdrawals, marker issuance and redemptions, hold items, casino paid-ins and paid-outs, sports book banks, slot wallets, and cashier banks.
Process and reconcile drops for casino venues and upload drops to the FIS central count room website.
Pay cash or checks for jackpots when required.
Answer telephone calls professionally and assist guests with questions about credit, markers, deposit status, check cashing, and Caesars Rewards.
Monitor, fill, and replace ticket redemption kiosk cassettes; replace bill validators; reconcile kiosks; and escalate non-repairable issues to the NRT help desk for technician service.
Resolve guest disputes at ticket redemption terminals.
Replace sports betting kiosk bill validators at designated times and reconcile and record funds removed from them.
Prepare funds in advance for special-event payouts.
Prepare and print daily reports for income control.
Perform cash-handling tasks and maintain transaction records according to gaming guidelines, internal controls, and department policies and procedures.
Support fellow team members with essential functions and maintain teamwork.
Maintain knowledge of the Title 31 program, including BSA, AML, KYC, and verbal address verification procedures.
In the shift supervisor's absence, verify cash payouts and marker payments and sign documents for cage cashiers.
Check the accuracy of gaming and non-gaming documents sent to the audit department with shift paperwork.
Maintain a clean and organized work area and stock supplies for the incoming shift.
Meet attendance guidelines and follow regulatory, departmental, and company policies.
Enforce Project 21 policies and procedures by monitoring the area for underage gamblers.
Suggest Caesars Rewards, Caesars Rewards App, Play by CR, and Caesars Rewards Visa to players.
Suggest products, services, and experiences to guests.
Perform other duties as assigned.