Mailroom/General Clerk III

Phoenix • Huntsville, AL

6d • Onsite

About The Position

This position is responsible for receiving, preparing, sorting, and distributing mail. The Mailroom Clerk operates mail metering equipment, prepares documents, keeps records, and ensures mailroom operations are conducted effectively, efficiently, and safely in accordance with Performance Work Statement requirements, safety regulations, and other applicable guidelines. The role also involves maintaining daily incoming and outgoing shipment logs and providing excellent customer service.

Requirements

• High School diploma or GED.
• Minimum 1 year of experience in a mailroom operations facility or comparable setting.
• Proficiency with the Microsoft Office suite and general computer operation is required.
• Ability to operate an X-ray machine.
• Must be authorized for coverage under agency insurance if operating an agency vehicle, have a good driving record, a valid driver’s license, and/or the required level of personal auto insurance.
• Must be able to satisfactorily complete a background check, per company requirements.
• Ability to communicate with tact and maintain confidentiality.
• Adequate ability in communicating in spoken conversation – adequate volume of speech.
• Adequate ability in writing/reading/mathematics.
• Ability to effectively build and maintain positive working relationships with management and peers.
• Strong organizational, project planning, and management experience with proven analytical and multi-tasking skills.
• Superior listening, verbal, and written communication skills.
• Must be able to obtain and maintain a DOD secret-level clearance.
• Adequate ability for conversation, telephone use, and emergency information systems.
• Ability to be independently mobile on all surfaces and in all situations.
• Ability to move safely about the work area.
• Ability to retrieve items from high and low areas.
• Ability to perceive size, discrimination, temperature, shapes, and/or textures.
• Physical stamina to work at least 8 hours per day.
• Physically able to lift boxes and packages weighing up to 70 pounds using proper equipment and lifting techniques.
• Must be able to change routine positively.
• Must be able to follow through on assignments independently.
• Must have good organizational skills.
• Must have a long attention span to listen to people, perceive the real problems, and bring issues to a successful conclusion.
• Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time.
• Must possess effective oral and written communication and interpersonal skills.
• Must be able to maintain confidentiality.
• Must have stable work behaviors daily.
• Must have adequate individual coping skills.
• Must be able to maintain good work attendance.
• Must be able to resolve problems, handle conflict, and make effective decisions even in emergencies.
• Must be able to exercise good judgment to maintain a safe work environment.

Nice To Haves

• Working knowledge of a Mailroom environment is preferred.
• Working knowledge of disability management and awareness.
• Knowledge of the Ability One federal law is preferred.
• Working knowledge of handling classified packages and how to prepare them.
• Working knowledge of answering phones and greeting visitors.
• Experience with security regulations required for working in a mail room is preferred.

Responsibilities

• Receives, prepares, sorts, and distributes mail in accordance with the Performance Work Statement (PWS).
• Operates mail metering equipment.
• Prepares documents and keeps records in accordance with the PWS.
• Performs mailroom operations in an effective, efficient, and safe manner, in strict compliance with all safety and security regulations.
• Maintains daily incoming and outgoing shipment logs.
• Provides a high level of customer service to all patrons, coworkers, and other interested parties.
• Takes direction, interacts, and maintains open communication with supervisor/lead.
• Supports the company vision, values, and quality program controls.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED