Mailroom Clerk

CoreCivic•Olney Springs, CO

About The Position

The Mailroom Clerk performs clerical duties related to processing United States Postal Service and interdepartmental mail and packages, as well as mail, parcels, and packages handled by other shipping services such as UPS and Federal Express. The role is based in an institutional, secure setting. The clerk accurately inputs text and produces finished documents using a keyboard and/or computerized system, and copies, compiles, and distributes materials as needed. The role also involves completing required forms and records thoroughly, accurately, and legibly; reading and understanding correspondence and other documents; and communicating with staff, inmates/residents, and visitors. The clerk responds to inquiries and requests or refers them to appropriate staff, answers and routes telephone calls, and takes accurate, legible messages.

Requirements

  • High school diploma, GED certification, or equivalent.
  • Strong organizational and observation skills and attention to detail.
  • Valid driver's license.
  • Must be at least 18 years of age.

Nice To Haves

  • One year of mailroom operations experience or full-time clerical work experience.
  • Experience with Microsoft Office applications or similar software applications.

Responsibilities

  • Process USPS and interdepartmental mail and packages, along with mail and packages handled by services such as UPS and Federal Express.
  • Input text accurately and produce finished documents using a keyboard and/or computerized system.
  • Copy, compile, and distribute materials as necessary.
  • Complete required forms and records thoroughly, accurately, and legibly.
  • Read and comprehend correspondence, policies, regulations, procedures, reports, form-completion directions, and other simple or moderately complex documents.
  • Communicate effectively with staff, inmates/residents, and visitors.
  • Respond to verbal and written inquiries and requests, or refer them to the appropriate staff member.
  • Answer and route telephone calls and take accurate, legible messages.
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