Mailroom Clerk

Meta•Sumner, WA

24d•$20•Onsite

About The Position

The Mailroom Clerk provides operational support for mail processing, shipping and receiving, high-volume copying, scanning, imaging, sorting, mailing, binding, and finishing. The role processes inbound and outbound mail and parcels for three area offices, with work performed at the Sumner campus. It also provides customer-facing support to on-site and remote team members and uses computer systems and web-based tools for daily operations. The position reports to the Site Manager, Site Supervisor, or Assistant Site Manager. This is an onsite, temporary-to-hire position expected to last more than four months, with a Monday through Friday schedule from 8:00 a.m. to 4:30 p.m. Compensation is up to $20.00 per hour. Duties may also include equipment maintenance, quality control, filing, reception, conference room setup, housekeeping, warehouse dock operations, and other building support functions.

Requirements

High school diploma or GED and 1–2 years of related work experience.
Basic computer skills and proficiency in Microsoft Office, including Outlook, Excel, and Word.
Ability to use web-based tools and perform computer-based tasks for more than 50% of the workday.
Knowledge of shipping and receiving procedures, mail delivery instructions, and packing requirements.
Excellent customer service, verbal and written communication, telephone, and interpersonal skills.
Ability to troubleshoot problems, follow written and verbal instructions, and read technical manuals and related publications.
Ability to work independently, demonstrate self-motivation, remain flexible, and manage changing priorities.
Ability to lift up to 50 lbs. and walk moderate distances on concrete floors; additional information specifies lifting or moving items weighing up to 50–55 lbs.
Ability to operate hand trucks, dollies, and pallet jacks safely.
Ability to work in a warehouse environment and support daily mailroom and parcel operations.
A valid driver's license and minimum auto insurance coverage may be required if driving duties are assigned.

Nice To Haves

Previous mailroom, mail courier, copying, shipping, or receiving experience.
Working knowledge of copier and related equipment operation and repair.
Basic electronics knowledge.

Responsibilities

Operate high-volume production copy machines and perform copying, scanning, imaging, binding, and finishing tasks.
Operate bindery and finishing equipment, including shrink-wrap machines, paper cutters, hole drills, joggers, tape machines, stackers, electric staplers, and scales.
Process, sort, distribute, and handle incoming and outgoing mail, faxes, packages, and supplies; apply postage as required.
Perform shipping and receiving duties, check packing slips for accuracy, select appropriate packing materials, and prepare materials for shipment.
Use hand trucks, dollies, and pallet jacks to handle mail and parcels.
Maintain convenience copiers through daily quality inspections, clearing paper jams, stocking paper and toner, and reporting equipment problems.
Troubleshoot basic equipment issues and coordinate service calls with technicians.
Perform copier maintenance and repairs as required and within the scope of assigned duties.
Deliver completed jobs, mail, and supplies to designated locations and may travel between customer buildings.
Respond to customer questions regarding job status, service requests, and the feasibility of requested work.
Provide customer service and may perform temporary or occasional reception duties, including answering telephone calls and assisting visitors.
Use computers, web-based tools, Microsoft Office applications, calculators, fax machines, and postage meters to complete daily tasks.
Maintain daily meter and service logs, inventory records, job logs, and management reports, ensuring required data for Ricoh MOR and SPG is captured.
Calculate charges for completed jobs, maintain records, and generate reports as required.
Perform filing, document purging, archiving, and other document management duties.
Maintain clean, organized, and well-stocked mailroom, copier, and work areas.
Perform meeting and conference room setup, building occupant moves, light maintenance, cleaning, and other building support duties as assigned.
Support warehouse dock operations and mailroom workflows involving inbound and outbound mail and parcels.
Work independently on assigned tasks and adapt to changing customer needs within a small team.
May perform shipping, receiving, and dock work, along with occasional overtime, night, weekend, or emergency support when required.
Demonstrate knowledge of Ricoh's services portfolio and technology.
Perform other duties as assigned.