MAILROOM CLERK (FULL TIME)
About The Position
Accurately and promptly processes all Mail and Distribution Services items with highest level of customer service. This role is for a full-time Mailroom Clerk position at Johnson & Johnson in Blue Ash, OH. The schedule is Monday - Friday, 8:00 am - 4:30 pm. ESFM, the corporate Integrated Facilities Management (IFM) division of Compass Group USA, is committed to elevating the workplace experience and ensuring a safe, healthy, and sustainable environment. ESFM self-performs 80% of all IFM solutions, covering a wide range of services including Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support, and Workplace solutions.
Requirements
- High School diploma or equivalent.
- Relevant prior customer service experience.
- IATA, DOT training, and Non-CDL Truck driving.
Nice To Haves
- Current Dangerous Goods shipping certificate (49 CFR & IATA).
- Working knowledge of Domestic and International shipping of Dangerous & Non-Dangerous Goods including country specific guidelines.
- Experience using shipping software required by common shipping carriers (UPS, DHL, FedEx. Etc.)
Responsibilities
- Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail.
- Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.
- Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.).
- Properly package, mark, label & Process of all Non-Hazardous and Hazardous materials by using courier specific software (FedEx, UPS, DHL, etc.).
- Researches and routes unidentified and generic mail.
- Coordinates, stages, and transports bulk mail items.
- Receives, logs, delivers and tracks messenger items.
- Follows all processes established in the client standard operating procedures (SOP’s).
- Monitors packages for hazardous and suspicious materials.
- Follows established customer inquiry processes and responds to customer needs and requests.
- Maintains accurate records of customer inquiries and fulfillment of requests.
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
