Mailroom Clerk

Core Civic•APPLETON, MN

About The Position

CoreCivic is seeking a Mailroom Clerk to perform clerical duties related to processing United States Postal Service and interdepartmental mail and packages, as well as mail, parcels, and packages handled by other shipping services such as UPS and Federal Express. The position supports an institutional, secure setting and calls for professionalism, service, and attention to detail. The clerk inputs text and produces finished documents using a keyboard or computerized system, then copies, compiles, and distributes materials as needed. The role also involves completing forms and records accurately and legibly, reading and understanding correspondence and other documents, and communicating with staff, inmates/residents, and visitors. The clerk responds to inquiries and requests or refers them to the appropriate staff member, answers and routes telephone calls, and takes accurate messages.

Requirements

  • High school diploma, GED certification, or equivalent is required.
  • Strong organizational and observation skills and attention to detail are required.
  • A valid driver's license is required.
  • Must be at least 21 years of age.

Nice To Haves

  • One year of mailroom operations experience or full-time clerical work experience is preferred.
  • Experience with Microsoft Office applications or similar software applications is preferred.

Responsibilities

  • Process USPS and interdepartmental mail and packages, as well as shipments handled by services such as UPS and Federal Express.
  • Input text accurately and produce finished documents efficiently using a keyboard and/or computerized system; copy, compile, and distribute materials as necessary.
  • Complete required forms and records thoroughly, accurately, and legibly.
  • Read and comprehend correspondence, policies, regulations, procedures, reports, directions for form completion, and other simple or moderately complex documents.
  • Communicate effectively with staff, inmates/residents, and visitors; respond to inquiries and requests or refer them to the appropriate staff member.
  • Answer telephone calls, route calls, and take accurate and legible messages.
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