MAILROOM CLERK (TEMPORARY)

Compass Group•Raritan, NJ

2d•Onsite

About The Position

The temporary Mailroom Clerk position processes mail and distribution services items accurately and promptly while providing a high level of customer service. The role receives, sorts, delivers, picks up, and processes courier items, interoffice mail, magazines, and USPS mail. It also verifies and records shipments, prepares items for shipment, tracks courier and accountable items, and handles bulk mail and messenger items. The clerk packages and processes hazardous and non-hazardous materials using carrier-specific software, researches and routes unidentified mail, follows client standard operating procedures, monitors packages for hazardous or suspicious materials, and responds to customer inquiries while maintaining accurate records. The position is located at Johnson & Johnson, 1000 US Highway 202 S, Raritan, New Jersey. The temporary schedule varies by day, with hours of 7:30 a.m. to 4:00 p.m.

Requirements

High school diploma or equivalent.
Relevant prior customer service experience.
Shipping/receiving experience.

Nice To Haves

Current Dangerous Goods shipping certificate (49 CFR and IATA).
Working knowledge of domestic and international shipping of dangerous and non-dangerous goods, including country-specific guidelines.
Experience using shipping software required by common carriers such as UPS, DHL, and FedEx.

Responsibilities

Receive, sort, deliver, pick up, and process courier items, interoffice mail, magazines, and all classes of USPS mail.
Verify and maintain records on incoming and outgoing shipments, and prepare items for shipment.
Track courier and accountable items, including FedEx, UPS, and Certified Mail.
Package, mark, label, and process non-hazardous and hazardous materials using carrier-specific software.
Research and route unidentified and generic mail.
Coordinate, stage, and transport bulk mail items.
Receive, log, deliver, and track messenger items.
Follow processes established in client standard operating procedures.
Monitor packages for hazardous and suspicious materials.
Follow customer inquiry processes and respond to customer needs and requests.
Maintain accurate records of customer inquiries and fulfillment of requests.
Perform other duties as assigned.

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical insurance (full-time positions)
Dental insurance (full-time positions)
Vision insurance (full-time positions)
Life insurance/AD (full-time positions)
Disability insurance (full-time positions)
Commuter Benefits (full-time positions)
Employee Assistance Program (full-time positions)
Flexible Spending Accounts (FSAs) (full-time positions)
Paid and/or unpaid time off benefits may be available in accordance with applicable laws.