Mailroom Clerk

JLL•Franklin, TN

6d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We’re looking for a mailroom coordinator with experience in managing shipping and receiving, record keeping and has strong customer service skills. This team member will also train in all areas of office and facilities operations. Our ideal candidate is a creative problem solver with high attention to detail, excellent communication skills, and a proactive approach to tackling issues. Most importantly, the right person for this role is someone who can navigate successfully between the big and small components of their work and is ready and willing to roll up their sleeves to do what’s needed to get the job done.

Requirements

Demonstrated experience in a customer service or hospitality role.
Experience working with courier systems such as Fed-Ex, UPS, or USPS.
A great personality with strong communication, excellent organizational skills, and the ability to work well and efficiently with others.
Able to lift approximately 50 pounds
Ability to prioritize tasks and problem solving.
Ability to handle confidential and sensitive documents.
Ability to work independently on a regular basis as well as work closely with the Facilities team daily.
Proven ability to multitask and work well under pressure.
Computer skills: strong familiarity with shipping software and microsoft office
Candidates must be authorized to work in the United States without sponsorship.

Responsibilities

Provide a warm and welcoming experience to our employees in our mail room.
Sort business mail for the respective departments.
Process outgoing packages for domestic and international shipping.
Log outgoing and incoming items as needed and review for accuracy/completeness.
Ensure outgoing shipments are picked up regularly.
Maintain inventory of all shipping and other office supplies.
Utilize internal systems for fulfilling office tickets/requests.
Process outgoing shipments (Fed-Ex, UPS, and USPS)
Participate in other office duties such as office moves and event set-ups.
Provide support to employees for tickets filed each week.
Provide prompt updates and feedback for specialized service optimizations.
Demonstrate operational excellence in deliverables such as projects, tasks and budgets.
Develop partnerships with peers and other cross functional teams in efforts to align operations for an enhanced employee experience.
Provide support for small office moves
Set up and tear down conference rooms