Mailroom Clerk

Anderson Business Advisors•Winchester, NV

1d•Hybrid

About The Position

To perform various administrative tasks and provide excellent customer service within the mailroom. This role involves operating mailing, copying, and fax equipment, handling time-sensitive and confidential materials, and ensuring prompt delivery and accuracy in all tasks.

Requirements

High school diploma or equivalent.
Excellent customer service and professional attitude.
Must be able to lift/push/pull objects, sit for long periods, perform data entry, and walk/stand throughout the office based on assigned duties.
Integrity: Understands and adheres to basic ethical standards and company policies. Reports unethical behavior to supervisors. Maintains confidentiality with minimal supervision.
Accountability: Takes responsibility for assigned tasks and activities. Seeks guidance when necessary to complete tasks. Acknowledges mistakes and learns from them.
Customer Focused: Understands basic customer service principles. Responds to customer inquiries with guidance. Demonstrates a helpful and friendly attitude.
Time Management / Organization: Manages time and tasks with direct supervision. Uses basic organizational tools and techniques. Completes tasks within established deadlines.
Communication: Communicates clearly and effectively in simple situations. Listens actively and seeks clarification. Uses basic communication tools (email, phone, etc.).
Teamwork: Works cooperatively with others on assigned tasks. Shares information and resources with team members. Participates actively in team activities.
Self-Motivated: Demonstrates a basic level of enthusiasm and initiative. Completes tasks with supervision and support. Seeks opportunities for personal development.

Responsibilities

Operate mailing, copying, and fax equipment efficiently.
Pick up and deliver mail, parcels, copy jobs, and faxes to customers.
Package and process outgoing overnight items (e.g., Federal Express, UPS).
Perform typing, filing, copying, data entry, word processing, and sending/receiving faxes.
Sort mail and perform other administrative tasks as assigned.
Handle time-sensitive material, such as confidential and urgent packages.
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
Respond to customer inquiries and provide assistance with mailroom-related tasks.
Ensure customer satisfaction through prompt and accurate service delivery.
Lift large bundles of mail, overnight packages, and shipments of paper as required.
Focus on tasks with great detail, even while multi-tasking.
Ensure dependability by arriving on time and maintaining excellent attendance.