Mailroom Associate

Sonova AG•Aurora, IL
•Onsite

About The Position

Sonova US is seeking a full-time Mailroom Associate at its Aurora Operations Distribution Center in Aurora, Illinois. The role supports mailroom and shipping operations in a fast-paced production environment, working with a team focused on hearing devices and improving lives. The stated schedule is 7:00 a.m. to 3:30 p.m. The pay rate is $18.00 per hour. The position includes handling incoming and outgoing mail and packages, coordinating shipments, preparing department labels, and delivering items within the facility. The role requires English communication skills, teamwork, flexibility, and the ability to meet individual and team efficiency goals. Physical tasks include standing and walking, repetitive hand motions, reading small print, and continuous use of a box cutter for up to four hours. Sonova describes its work environment as inclusive and collaborative and notes that its team-customized hybrid model is intended to balance individual needs with business goals. However, the position is based at the Aurora Operations Distribution Center, and the posting does not specifically identify this role as remote or hybrid.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of experience; the posting does not specify the type of experience.
  • Proficiency in English, including the ability to read, write, and communicate in English.
  • Ability to stand or walk for an hour per day and sit for up to seven hours per day.
  • Strong manual dexterity to use small hand tools and perform repetitive motions with both hands.
  • Ability to use a box cutter continuously for four hours.
  • Excellent vision to read small font.
  • Willingness to work in a team environment.

Responsibilities

  • Open, sort, and forward incoming packages.
  • Process incoming and outgoing items.
  • Receive packages from USPS.
  • Coordinate shipping with national carriers.
  • Process requests for labels for all departments.
  • Pick up items from the Order Entry department and deliver them to other areas of the facility.
  • Meet personal and team efficiency goals.
  • Be flexible to work in various positions as business needs require.

Benefits

  • Medical, dental, and vision coverage.
  • Health Savings, Health Reimbursement, and Flexible Spending/Dependent Care Accounts.
  • TeleHealth options.
  • 401(k) plan with company match.
  • Company-paid life and AD&D insurance, with additional supplemental coverage available.
  • Company-paid short- and long-term disability coverage, with buy-up options available.
  • Accident and hospital indemnity coverage.
  • Legal and identity theft assistance.
  • PTO or sick and vacation time, a floating Diversity Day, and paid holidays.
  • Paid parental bonding leave.
  • Employee Assistance Program, including a 24/7 mental health support hotline and five company-paid counseling sessions.
  • Internal career growth opportunities.
  • Tuition reimbursement.
  • Hearing aid discount for employees and family.
  • Internal social recognition platform.
  • D&I council and employee resource groups.
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