Mailroom and Distribution Clerk

The MCS Group•Los Angeles, CA

About The Position

The Mailroom and Distribution Clerk performs daily mail services tasks outlined in the MCS contract with the client. Duties may include sorting and delivering mail, mail imaging and coding, and posting mail. This is a full-time, Monday-Friday position. The role requires working with staff to meet MCS standards, maintaining customer privacy and a secure work environment, following department phone and appearance standards, and meeting department education requirements. Employees are also responsible for following workplace health and safety procedures, participating in safety management activities, reporting workplace hazards and incidents, and correctly using personal protective equipment.

Requirements

High school diploma or equivalent.
Knowledge of arithmetic, English, and grammar obtained through high school education.
Accuracy in checking, posting, counting, and operating office equipment.
Excellent oral and written communication skills and strong people skills.
Strong knowledge of Microsoft Office, including Excel and Word.
Strong knowledge of USPS mailing regulations.
Client focus and ability to interact with clients at all levels.
Ability to meet deadlines and prioritize work.
Working knowledge of computers, scanners, and copiers.
Proficiency in MS Office and Google Apps; proficiency in the MS Suite; familiarity with the Citrix platform.
Ability to move about intermittently, sit and perform office duties, and work at a computer terminal throughout the workday.
Ability to lift medium-to-heavy objects short distances, walk, and push a loaded utility cart intermittently.
Ability to lift 40 pounds or more.

Nice To Haves

Two years of related experience in records management is preferred.

Responsibilities

Pick up mail from the USPS Post Office or receive it via courier.
Sort incoming USPS and interoffice mail.
Research unidentified mail and redirect it to the appropriate department.
Open and extract mail according to client policy and process it.
Image specified departmental mail and use electronic processes for coding or directing it into the client document management system.
Log incoming certified mail.
Deliver mail throughout the facility.
Maintain production logs and accurately track mail volumes.
Log and verify outgoing certified mail.
Deliver certified mail and other outgoing mail to the US Post Office as needed.
Receive incoming packages and ensure barcode tracking; process packages.
Perform routine maintenance on mail and document imaging equipment.
Perform other duties as assigned.
Work with staff to ensure MCS standards are met; respect customer privacy and maintain a secure and trusting work environment.
Follow department phone etiquette and appearance standards and meet department educational requirements.
Comply with workplace risk identification, assessment, and control policies and procedures; participate in workplace health and safety activities; report health and safety risks, accidents, incidents, injuries, and property damage; and correctly use personal protective equipment.