Mail & Shipping Support Representative

cargill • Shorewood, MN

2d • Onsite

About The Position

Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living. Our 155,000 team members innovate with purpose, providing customers with life’s essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing—today and for generations to come.

Job Purpose and Impact
The Mail & Shipping Support Representative performs routine front of house and occupant facing service activities across corporate office environments, with a primary focus on mail, shipping, and delivery services. Working under general supervision, this job supports the receipt, sorting, tracking, and distribution of mail, freight, and internal deliveries, as well as workplace services following established procedures and service standards. This job assists in service delivery activities, manages mail-related inquiries and records, and escalates service issues to support consistent workplace experience and operational continuity.

Requirements

• Minimum requirement of 2 years of relevant work experience.
• Basic computer skills, including proficiency in Microsoft Office
• Ability to lift up to 35 lbs.

Responsibilities

• Assists with front-of-house operations with a focus on mail services, including sorting, logging, and distributing incoming mail to support occupant experience.
• Assists in mail and delivery service activities, including processing inbound packages, handling freight, and performing scheduled mail runs, following defined procedures and escalating issues.
• Assists with vendor coordination and confirms service completion following established processes.
• Assists in tracking mail, shipping, and service requests and reports service issues to ensure accuracy and timeliness.
• Assists in workplace experience activities including events and amenities.
• Supports coordination with internal teams and vendors and escalates issues to maintain service continuity.
• Operates Pitney Bowes postal and inserting equipment to process outbound mail and bulk distributions.

Benefits

• Medical and/or other benefits dependent on the position offered and hours worked.
• Minnesota Sick and Safe Leave accruals of one hour for every 30 worked, up to 48 hours per calendar year unless otherwise provided by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed