Mail Processing Support Spec

Aflac, IncorporatedColumbus, GA
Onsite

About The Position

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Requirements

  • Ability to learn how to operate various mail processing equipment
  • Knowledge of applicable shipping and mailing codes and requirements
  • Knowledge of and ability to successfully perform all mail processing tasks within the team and to meet all established proficiencies, quotas, or other established productivity standards
  • Knowledge of Aflac’s organizational and management structure
  • Ability to read and understand instructions, add and subtract numbers, and compare numbers and letters
  • Good oral, written and interpersonal communication skills
  • Ability to work under general supervision, set priorities, and meet deadlines
  • Ability to handle multiple tasks with concentration, speed, and accuracy; ability to maintain establish service levels and to meet departmental requirements
  • Ability to lift in excess of 60 pounds individually
  • Ability to work flexible hours, including overtime, weekends, and holidays
  • High School Diploma or Equivalent
  • One year of work related experience
  • Or an equivalent combination of education and experience

Nice To Haves

  • Prior job-specific work experience in mail processing

Responsibilities

  • Operates machines that automatically perform mail-processing operations; receives and reviews job specifications to determine equipment setup and operating requirements, enters computer job codes, sets up machines according to job specifications, loads appropriate output material (envelopes, printed documents, etc.), starts machines and makes a trial run to verify accuracy of machine setup; observes operations to detect machine malfunctions and makes adjustments as required
  • Follows documented procedures or oral instructions to make the necessary equipment adjustments in accordance with the specifications of each job; assists with job audits to ensure that quality and accuracy are maintained and advises team lead about any discrepancies identified
  • Follows documented procedures or oral instructions to perform basic operator preventative maintenance of machinery and equipment in good operating conditions and refers more complex issues or repair work to senior team members for resolution
  • Performs all tasks and takes all precautions necessary to ensure that a safe and clean environment is maintained on the production floor; follows all appropriate documented safety and/or hazard policies or procedures while operating machines and other equipment
  • Performs other duties as required

Benefits

  • medical
  • dental
  • vision coverage
  • prescription drug coverage
  • health care flexible spending
  • dependent care flexible spending
  • Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
  • 401(k) plans
  • annual bonuses
  • opportunity to purchase company stock
  • 11 paid holidays
  • up to 20 days PTO
  • state-mandated sick leave
  • other leaves of absence
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