Mail Service Associate
About The Position
The Mail Service Associate transports mail, library materials, packages, and other campus-related items between locations in Medford, Grafton, and Boston, Massachusetts. The role involves operating a company-owned vehicle for scheduled deliveries and pickups, covering approximately 100 miles round trip each day, and supporting mailroom operations when not performing courier duties. The associate is expected to work independently, provide courteous customer service, and follow established safety and mail-handling procedures. Typical work hours fall between 7:30 a.m. and 5:00 p.m., with flexibility required to support operational needs across multiple locations. Compensation is $19.00–$21.00 per hour.
Requirements
- Valid driver's license with a satisfactory driving record.
- Ability to safely operate a vehicle in various traffic and weather conditions.
- Ability to lift, carry, push, and pull heavy packages and materials throughout the workday.
- Strong organizational and time-management skills.
- Excellent communication and customer service skills.
- Ability to work independently and exercise sound judgment.
- Flexibility to support operational needs across multiple locations.
Nice To Haves
- Previous driving, courier, delivery, mailroom, or shipping/receiving experience.
- Experience with mail processing or postage metering equipment.
Responsibilities
- Drive a company-owned vehicle between Medford, Grafton, and Boston locations on a daily basis.
- Complete scheduled inter-campus deliveries and pickups, covering approximately 100 miles round trip each day.
- Pick up, transport, and deliver mail, library materials, packages, and other campus-related items in a timely and secure manner.
- Load, unload, and move heavy packages and library shipments safely.
- Maintain delivery schedules and ensure materials are delivered accurately to designated locations.
- Perform routine vehicle inspections and report maintenance or safety concerns as needed.
- Assist with daily mailroom operations when not performing courier duties.
- Process and meter outgoing mail using mailroom equipment.
- Sort incoming and outgoing mail and packages.
- Provide professional and courteous customer service while interacting with staff across multiple locations.
- Work independently with minimal supervision while managing daily routes and responsibilities.
- Build and maintain positive working relationships with customers at all campus locations.
- Follow established safety procedures, delivery protocols, and mail-handling processes.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
