Mail Service Associate

The Millennium Group•Union City, GA

2d•$16 - $17

About The Position

The Mail Service Associate supports mail and office services for The Millennium Group’s clients. The role handles incoming and outgoing mail and courier shipments, maintains mailing records and supplies, and provides responsive service to client departments and coworkers. The associate is expected to follow policies and procedures, communicate constructively, and contribute to team goals and improvements to the client experience. Other duties may be assigned.

Requirements

High school diploma or GED equivalent.
Ability to lift up to 50 lbs.
6 months to 1 year of experience in a mail room or experience at FedEx and/or UPS.
Good driving record.

Responsibilities

Maintain daily paperwork.
Respond to and create emails.
Ensure policies and procedures are followed.
Work with and assist coworkers in achieving goals and completing assignments; serve as a liaison between TMG’s mail and office services team and client departments.
Communicate constructively and respectfully with internal and external customers, provide superior service, build strong relationships, and take initiative to address problems and improve the client experience.
Receive, sort, and distribute incoming mail, including letters, parcels, U.S. Postal mail, and interdepartmental mail, to appropriate recipients and departments.
Collect outgoing mail in a timely manner.
Prepare and process outbound courier shipments using a computer or service provider’s equipment.
Track and maintain mailing records and logs; perform accurate data entry as needed.
Control inventory of mail and shipment supplies and pick up and deliver supplies to designated locations as needed for mailing projects.
Perform other duties as assigned.