Mail Processing Operator

State of North Carolina • Wake County, NC

2d

About The Position

This position supports the Division of Motor Vehicles by processing a high volume of incoming and outgoing mail—over 22 million pieces annually. It serves as the primary liaison between DMV units and the State Mail Service Center, ensuring accurate, timely, and secure handling of daily correspondence, titles, registration renewals, license plates, flats, packages, and certified mail.

The position involves operating mail-processing and shipping equipment, maintaining supplies, assisting with equipment upkeep, and performing material-handling tasks. It also supports workplace safety activities. The role requires reliability, attention to detail, strong communication, organization, and customer service, as well as the ability to perform physically active duties such as walking routes and handling carts. The employee must be legally able to operate a motor vehicle.

Requirements

• High school diploma or General Educational Development (GED) diploma, or an equivalent combination of education and experience.
• Must be legally able to operate a motor vehicle.
• Ability to handle time-sensitive tasks and perform physically active duties such as walking routes and handling carts.
• Strong communication, organization, attention to detail, reliability, and customer service skills.

Nice To Haves

• Experience working in a mailroom and operating or maintaining equipment such as high-speed mail inserters with inline postage meters, weigh-in-motion mailing machines, UPS shipping systems, envelope printers, and folders.
• Experience handling palletized and non-palletized materials, including loading and unloading trucks manually and with material-handling equipment where feasible.
• Experience processing, sorting, and handling incoming and outgoing mail and packages in accordance with USPS standards.
• Experience with mail-route delivery and pickup, including internal walkable routes and external drivable routes.
• Experience working independently under general supervision and temporarily acting as supervisor over similar positions when the supervisor is away from the work area.

Responsibilities

• Operate mail-processing equipment, including high-speed inserters, weigh-in-motion systems, postage meters, and UPS/FedEx shipping platforms.
• Ensure accuracy, timeliness, and compliance with legal and operational requirements related to DMV mail delivery.
• Maintain inventory of mail supplies and envelopes and notify supervisors when reorder points are reached.
• Assist with equipment upkeep and coordinate service needs with maintenance vendors.
• Organize the mail services area, unload supplies, and assist the supply services team with general material handling as needed.
• Participate in the safety program, including conducting assigned safety meetings.
• Process, sort, handle, deliver, and pick up incoming and outgoing mail and packages, as applicable to the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED