Mail Processing Lead & Machine Operator

Full Sail Media Design LLC•Baltimore, MD

20h•Onsite

About The Position

Full Sail Media is seeking an experienced and dependable Mail Processing Lead & Machine Operator for its production team in Baltimore, Maryland. The role operates commercial mail processing, sorting, and postage-metering equipment to ensure direct mail projects are processed accurately, efficiently, on schedule, and in compliance with postal requirements. The position also helps coordinate daily mailing-department activities, supports coworkers, and contributes to quality and workflow improvements. Full Sail Media is a family-owned commercial printing and digital marketing company. It describes its core values as helping others be successful, challenging and reinventing, having fun, and being humbly confident. The company offers a collaborative production environment where employees can take ownership of their work and contribute to customer and company success. Full Sail Media is an Equal Opportunity Employer and provides reasonable accommodations in accordance with applicable law.

Requirements

Previous hands-on experience operating commercial mail processing or sorting equipment.
Experience operating commercial postage-metering equipment.
Working knowledge of USPS mailing procedures, sorting requirements, and postal regulations.
Ability to perform machine setups, adjustments, and basic troubleshooting.
Strong attention to detail and commitment to accuracy.
Ability to read and follow production job tickets and instructions.
Dependable attendance, a strong work ethic, and ability to meet production deadlines.
Ability to work independently and collaboratively in a fast-paced production environment.
Ability to stand and work around production equipment for extended periods.
Ability to lift and move mail trays, boxes, and production materials, with or without reasonable accommodation.
Ability to perform repetitive tasks and safely operate industrial mailing equipment.

Nice To Haves

Experience in a commercial printing, direct mail, or high-volume mailing facility.
Familiarity with USPS presort requirements, postal documentation, and mailing software.
Experience with BlueCrest/Pitney Bowes mail processing equipment or similar systems.
Previous experience coordinating workflow or training employees.
Mechanical aptitude and experience performing routine equipment maintenance.

Responsibilities

Set up, operate, and monitor automated mail processing and sorting equipment.
Operate commercial postage-metering systems to apply postage and prepare mail for USPS acceptance.
Perform machine adjustments, basic troubleshooting, and routine preventative maintenance.
Process letters, flats, and other direct mail formats.
Sort mail and prepare trays, labels, and documentation in accordance with USPS requirements.
Monitor equipment performance, production speeds, downtime, and waste.
Review job jackets and production specifications to ensure accurate processing.
Verify mail counts, postage amounts, sorting accuracy, and completed job quantities.
Identify and resolve equipment issues and production discrepancies.
Coordinate with printing, bindery, and other production departments to keep jobs moving efficiently.
Maintain a clean, organized, and safe work environment.
Help organize daily mailing production schedules and priorities.
Help train and support mailing-department employees.
Monitor workflow to meet production deadlines and customer expectations.
Communicate production challenges, equipment concerns, and material needs to management.
Identify opportunities to improve departmental efficiency, accuracy, and performance.