Mail Messenger (CS27-104)

Southern Illinois University Edwardsville•Edwardsville, IL

About The Position

Southern Illinois University Edwardsville (SIUE) is seeking a reliable and detail-oriented Mail Messenger to support the University Mail Services team. The role helps ensure accurate and timely preparation, sorting, metering, delivery, and tracking of university mail across the Edwardsville, Alton, Belleville, and East St. Louis campuses. It supports compliance with United States Postal Service (USPS) regulations and university procedures, as well as internal accounting, billing, and operational reporting systems.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license as required by the State of Illinois for the type of motor vehicle operated.

Nice To Haves

  • Knowledge of USPS laws, regulations, policies, and rates.
  • Knowledge of University Mail Services guidelines, past practices, and university policies and procedures.
  • Ability to work in a computerized environment.
  • Training and certification by USPS.

Responsibilities

  • Prepare, sort, and meter outgoing university mail in compliance with USPS regulations and university procedures.
  • Apply the correct postage, markings, and classifications to outgoing mail.
  • Deliver and pick up university mail across SIUE campuses as assigned.
  • Scan outgoing mail using metering software such as Pitney Bowes SendPro and assist departments with mail-related inquiries.
  • Identify and correct mail with incomplete addresses, and redirect misdelivered or misaddressed items appropriately.
  • Return undeliverable or misdirected external mail to the Edwardsville Post Office.
  • Verify and record received Business Reply Mail (BRM) and ensure accurate departmental chargebacks according to USPS regulations.
  • Input and verify mail data, reports, and billing information using Business Manager and SendPro Enterprise software.
  • Monitor and report daily, weekly, and monthly vehicle mileage to SIUE Transportation Services.
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