Columbus - 20069172 - Office Professional 2 / Mail Clerk Messenger

State of Ohio • Columbus, OH

15h • Onsite

About The Position

The Office Professional 2 / Mail Clerk Messenger performs clerical tasks in support of policy processing teams, claims, and the Mailroom department at the Ohio Bureau of Workers’ Compensation. Duties include preparing employer and claims documents for imaging; processing incoming and outgoing policy and claims mail; verifying employer policy coverage using a computer to locate policy files; and receiving, inspecting, recording, and tagging materials, supplies, and equipment for agency distribution.

The position also uses state-owned vehicles to pick up and deliver mail and packages to on-site and off-site destinations, retrieves mail from other state buildings, and completes associated delivery paperwork. The role requires travel and the ability to legally operate a state-owned vehicle. The listed work location is 30 West Spring Street, Columbus, Ohio. The posted schedule is permanent, full-time, with work hours of 8:00 a.m. to 4:00 p.m.; the posting notes that daily start and end times may vary based on operational needs and that flex-time schedules may be available with supervisor approval.

Requirements

• Six months of training or experience using a personal computer and related business office software.
• Six months of training or experience in office practices and procedures; alternatively, six months of experience as an Office Professional 1 (classification 12141), or an equivalent of the stated minimum class qualifications.
• Knowledge of BWC policies and procedures, division and departmental policies and standard operating procedures, BWC forms, office practices and procedures, public relations, customer service principles, document retention schedules, and Naming Policy guidelines.
• Skill in using a personal computer, software such as Outlook E-Mail, RightFax, Adobe Acrobat Reader, and Access, and office equipment such as fax machines and telephones.
• Ability to forward materials to customers by U.S. Mail, Express Mail, UPS, fax, and email; identify customer needs and follow up; carry out detailed but basic instructions; address problems involving few variables in familiar contexts; maintain accurate records; and cooperate with coworkers on group projects.
• Ability to provide transportation and/or legally operate a state-owned vehicle.

Responsibilities

• Perform clerical tasks in support of policy processing teams, claims, and the Mailroom department.
• Prepare employer and claims documents for imaging.
• Operate state-owned vehicles, including vans, passenger vehicles, and a 26-foot box truck, to pick up and deliver mail and packages to on-site and off-site parties.
• Use material handling equipment such as dollies and flatbed carts.
• Retrieve mail from other state buildings and complete paperwork associated with deliveries.
• Process incoming and outgoing policy and claims mail.
• Use a computer to verify employer policy coverage status and locate policy files.
• Receive, inspect, and record new materials, supplies, and equipment for distribution throughout the agency.
• Place asset tags on received items according to applicable rules, policies, and procedures.
• Travel as required and legally operate a state-owned vehicle.

Benefits

• Medical coverage.
• Free dental, vision, and basic life insurance premiums after completion of the eligibility period.
• Paid time off, including vacation, personal leave, sick leave, and 11 paid holidays per year.
• Childbirth, adoption, and foster care leave.
• Education and development opportunities, including employee development funds and Public Service Loan Forgiveness.
• Public retirement systems, including OPERS, STRS, SERS, and HPRS, and optional deferred compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed